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Failed to handle capwap control message from controller

david_mayor
Beginner
Beginner

Hello,

I am struggling in associating a 1242 AP's with WLC's.

Show version of the AP:

Cisco IOS Software, C1240 Software (C1240-K9W8-M), Version 12.4(25e)JAM2, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Mon 29-Jul-13 11:32 by prod_rel_team

ROM: Bootstrap program is C1240 boot loader
BOOTLDR: C1240 Boot Loader (C1240-BOOT-M) Version 12.3(7)JA1, RELEASE SOFTWARE (fc1)

AP0019.56b0.855e uptime is 9 minutes
System returned to ROM by power-on
System image file is "flash:/c1240-k9w8-mx.124-25e.JAM2/c1240-k9w8-mx.124-25e.JAM2"

Show inventory of the AP:

AME: "AP1240", DESCR: "Cisco Aironet 1240 Series (IEEE 802.11a/g) Access Point"

PID: AIR-LAP1242AG-E-K9, VID: V01, SN: FCZ10408384

When trying to attach it to a WLC 5508 running 6.0.199.4, the AP keeps on downloading image and power cycling.

When trying to attach it to a WLC 5508 running 7.4.110.0, the AP shows the following message :

Jan 30 08:24:56.372: %CAPWAP-3-ERRORLOG: GOING BACK TO DISCOVER MODE

*Jan 30 08:24:56.373: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.71.142.7:5246

*Jan 30 08:24:56.427: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255

*Jan 30 08:24:56.445: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down

*Jan 30 08:24:56.445: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down

*Jan 30 08:24:56.447: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up

*Jan 30 08:24:56.484: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up

*Jan 30 08:24:57.445: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down

*Jan 30 08:24:57.473: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down

*Jan 30 08:24:57.478: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Jan 30 08:24:58.466: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up

*Jan 30 08:24:58.473: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down

*Jan 30 08:24:58.503: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up

*Jan 30 08:24:58.508: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down

*Jan 30 08:24:58.513: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset

*Jan 30 08:24:59.503: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up

*Jan 30 08:24:59.508: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down

*Jan 30 08:24:59.532: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up

*Jan 30 08:25:00.532: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up

*Jan 30 08:25:06.483: %CAPWAP-3-ERRORLOG: Go join a capwap controller

*Jan 30 08:25:07.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.71.142.7 peer_port: 5246

*Jan 30 08:25:08.565: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.71.142.7 peer_port: 5246

*Jan 30 08:25:08.567: %CAPWAP-5-SENDJOIN: sending Join Request to 10.71.142.7

*Jan 30 08:25:08.598: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.

*Jan 30 08:25:08.599: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.

*Jan 30 08:25:08.599: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller

*Jan 30 08:25:08.599: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.71.142.7 Jan 30 08:24:56.372: %CAPWAP-3-ERRORLOG: GOING BACK TO DISCOVER MODE
*Jan 30 08:24:56.373: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.71.142.7:5246
*Jan 30 08:24:56.427: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
*Jan 30 08:24:56.445: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Jan 30 08:24:56.445: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Jan 30 08:24:56.447: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jan 30 08:24:56.484: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jan 30 08:24:57.445: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Jan 30 08:24:57.473: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Jan 30 08:24:57.478: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jan 30 08:24:58.466: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Jan 30 08:24:58.473: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jan 30 08:24:58.503: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jan 30 08:24:58.508: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*Jan 30 08:24:58.513: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Jan 30 08:24:59.503: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jan 30 08:24:59.508: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Jan 30 08:24:59.532: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jan 30 08:25:00.532: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Jan 30 08:25:06.483: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Jan 30 08:25:07.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.71.142.7 peer_port: 5246
*Jan 30 08:25:08.565: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.71.142.7 peer_port: 5246
*Jan 30 08:25:08.567: %CAPWAP-5-SENDJOIN: sending Join Request to 10.71.142.7
*Jan 30 08:25:08.598: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*Jan 30 08:25:08.599: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*Jan 30 08:25:08.599: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Jan 30 08:25:08.599: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.71.142.7

Any idea ?

Many thanks !

13 Replies 13

Sandeep Choudhary
VIP Mentor VIP Mentor
VIP Mentor

Can you paste the sh sysinfo from wlc.

Also paste the output of thsi command from wlc: debug pm pki       enable

Regards

Here is show sysinfo output from WLC running 7.4.110.0:

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.4.110.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS

System Name...................................... gvenwc0006
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Redundancy Mode.................................. Disabled
IP Address....................................... 10.71.142.7
Last Reset....................................... Software reset
System Up Time................................... 101 days 23 hrs 9 mins 43 secs
System Timezone Location.........................
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

Configured Country............................... Multiple Countries:CH,NL,GB,AE,AT,DE,ES,IT,RU,SE,TR
Operating Environment............................ Commercial (0 to 40 C)

--More-- or (q)uit
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +39 C
External Temperature............................. +25 C
Fan Status....................................... OK

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Disabled
Number of WLANs.................................. 7
Number of Active Clients......................... 85

Memory Current Usage............................. Unknown
Memory Average Usage............................. Unknown
CPU Current Usage................................ Unknown
CPU Average Usage................................ Unknown

Burned-in MAC Address............................ 44:2B:03:B4:45:00
Power Supply 1................................... Present, OK
Power Supply 2................................... Absent
Maximum number of APs supported.................. 50

why do have so many country configured on WLC??

did you need this or what ???

Also check this :

Security > AP Policies, and check the Accept the Manufactored Installed Certicate box.

Reagrds