12-17-2017 06:10 AM - edited 07-05-2021 07:59 AM
Hi fellow expert, what is the possible reasons that the guest users disconnect in every 3 hours? Currently the customer is using WLC 2504. I have check the customer has enabled seesion timeout 1800 seconds. But this should not be the reason, right?
12-17-2017 08:22 AM
Session timeout forces client to reauthenticate which can justify the behavior you see.
Change this value of 1800 to zero and keep monitoring.
-If I helped you somehow, please, rate it as useful.-
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