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Guest WiFi User Disconnect In Every 3 Hours

Wei Kwong Ong
Level 1
Level 1

Hi fellow expert, what is the possible reasons that the guest users disconnect in every 3 hours? Currently the customer is using WLC 2504. I have check the customer has enabled seesion timeout 1800 seconds. But this should not be the reason, right?

1 Reply 1

Session timeout forces client to reauthenticate which can justify the behavior you see.

 Change this value of 1800 to zero and keep monitoring.

 

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