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Having Some Issues Joining a New WAP to WLC

Spidey's Curse
Level 1
Level 1

These are the messages Im getting when I putty into the WAP

WLC - C91200AXI-B - using built in wireless controller on WAP

WAP trying to join - CBW240AC-B

[*06/12/2023 14:21:13.8199] CAPWAP State: Discovery
[*06/12/2023 14:21:13.8299] Discovery Request sent to 255.255.255.255, discovery type UNKNOWN(0)
[*06/12/2023 14:21:13.8399] Discovery Response from 192.168.25.10
[*06/12/2023 14:21:23.0000]
[*06/12/2023 14:21:23.0000] CAPWAP State: DTLS Setup
[*06/12/2023 14:21:23.7099]
[*06/12/2023 14:21:23.7099] CAPWAP State: Join
[*06/12/2023 14:21:23.7199] Sending Join request to 192.168.25.10 through port 5256
[*06/12/2023 14:22:20.0599]
[*06/12/2023 14:22:20.0599] CAPWAP State: DTLS Teardown
[*06/12/2023 14:22:20.1099] Aborting image download(0x0): Dtls cleanup,
[*06/12/2023 14:22:20.3099] do ABORT, part1 is active part
[*06/12/2023 14:22:20.3699] upgrade.sh: Cleanup tmp files ...
[*06/12/2023 14:22:25.8099] ipv6 gw config loop in Ac discovery
[*06/12/2023 14:22:27.8099] ipv6 gw config loop in Ac discovery
[*06/12/2023 14:22:29.8199] ipv6 gw config loop in Ac discovery
[*06/12/2023 14:22:31.8199] ipv6 gw config loop in Ac discovery
[*06/12/2023 14:22:33.8199] ipv6 gw config loop in Ac discovery
[*06/12/2023 14:22:34.8199]
[*06/12/2023 14:22:34.8199] CAPWAP State: Discovery
[*06/12/2023 14:22:34.8299] Discovery Request sent to 255.255.255.255, discovery type UNKNOWN(0)
[*06/12/2023 14:22:34.8399] Discovery Response from 192.168.25.10
[*06/12/2023 14:22:44.0000]
[*06/12/2023 14:22:44.0000] CAPWAP State: DTLS Setup
[*06/12/2023 14:22:44.7199]
[*06/12/2023 14:22:44.7199] CAPWAP State: Join
[*06/12/2023 14:22:44.7299] Sending Join request to 192.168.25.10 through port 5256
[*06/12/2023 14:23:41.0699]
[*06/12/2023 14:23:41.0699] CAPWAP State: DTLS Teardown
[*06/12/2023 14:23:41.1099] Aborting image download(0x0): Dtls cleanup,
[*06/12/2023 14:23:41.3099] do ABORT, part1 is active part
[*06/12/2023 14:23:41.3699] upgrade.sh: Cleanup tmp files ...
[*06/12/2023 14:23:46.8199] ipv6 gw config loop in Ac discovery
[*06/12/2023 14:23:48.8199] ipv6 gw config loop in Ac discovery
[*06/12/2023 14:23:50.8199] ipv6 gw config loop in Ac discovery
[*06/12/2023 14:23:52.8199] ipv6 gw config loop in Ac discovery
[*06/12/2023 14:23:54.8199] ipv6 gw config loop in Ac discovery

 

WAP - show info:

APECF4.0C1D.E138>show version
Restricted Rights Legend

Use, duplication, or disclosure by the Government is subject to
restrictions as set forth in subparagraph (c) of the Commercial
Computer Software - Restricted Rights clause at FAR sec. 52.227-19 and
subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

Cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

This product contains some software licensed under the
"GNU General Public License, version 2" provided with
ABSOLUTELY NO WARRANTY under the terms of
"GNU General Public License, version 2", available here:
http://www.gnu.org/licenses/old-licenses/gpl-2.0.html

This product contains some software licensed under the
"GNU Library General Public License, version 2" provided
with ABSOLUTELY NO WARRANTY under the terms of "GNU Library
General Public License, version 2", available here:
http://www.gnu.org/licenses/old-licenses/lgpl-2.0.html

This product contains some software licensed under the
"GNU Lesser General Public License, version 2.1" provided
with ABSOLUTELY NO WARRANTY under the terms of "GNU Lesser
General Public License, version 2.1", available here:
http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html

This product contains some software licensed under the
"GNU General Public License, version 3" provided with
ABSOLUTELY NO WARRANTY under the terms of
"GNU General Public License, Version 3", available here:
http://www.gnu.org/licenses/gpl.html.

This product contains some software licensed under the
"GNU Affero General Public License, version 3" provided

 

WLC show info:

NP-EWC>show version
Cisco IOS XE Software, Version 17.09.03
Cisco IOS Software [Cupertino], C9800-AP Software (C9800-AP-K9_IOSXE-UNIVERSALK9-M), Version 17.9.3, RELEASE SOFTWARE (fc6)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2023 by Cisco Systems, Inc.
Compiled Tue 14-Mar-23 17:58 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2023 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: IOS-XE ROMMON

NP-EWC uptime is 5 weeks, 3 days, 22 hours, 55 minutes
Uptime for this control processor is 5 weeks, 3 days, 23 hours, 3 minutes
System returned to ROM by reload at 13:01:24 UTC Thu Apr 20 2023
System restarted at 14:55:47 EST Thu May 4 2023
System image file is "/tmp/sw/rp/0/0/rp_wlc/mount/usr/binos/bin/linux_iosd-image"
Last reload reason: Image Install

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

AIR License Level: AIR DNA Advantage

Smart Licensing Status: Smart Licensing Using Policy

cisco C9120AXI-B (VXE) processor (revision VXE) with 224937K bytes of memory.
Processor board ID FJC26432RPQ
2048K bytes of non-volatile configuration memory.
1875204K bytes of physical memory.
100000K bytes of AP Images at ap_images:.
513300K bytes of Backup Controller Image at backup_image:.
7774207K bytes of virtual hard disk at bootflash:.
25000K bytes of Temp trace export at tmp_trace_export:.
Installation mode is BUNDLE


Configuration register is 0x102

 

Any help would be very greatly appreciate and thank you in advance! 

 

1 Accepted Solution

Accepted Solutions

 

 - It's not , consult https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

View solution in original post

8 Replies 8

Hi

 Calls the attention this log here

[*06/12/2023 14:23:41.1099] Aborting image download(0x0): Dtls cleanup,

 Is this AP capwap AP? any chance this to be mobility express ?

Im so sorry...

Im not really very Cisco savvy. I just bought these access points and trying to get them to work.

Im not sure if it is CAPWAP AP, or not. Im also not sure if it is mobility express, either.

Is there an easy way to find this info out??

im so sorry for sounding ignorant .

marce1000
Hall of Fame
Hall of Fame

 

 - What is the real model of the AP trying to join (?) ,  CBW240AC-B can't join a 9800 controller , 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Im not sure I understand your comment. 

By this "CBW240AC-Bcan't join a 9800 controller"  are you saying that it is not compatible? 

 

 - It's not , consult https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Welp....shoot.

Thank you so much for your time, I really do appreciate it!

Could you recommend any affordable AP's that are compatible with the 9800?

Running a small business and, depending on the range of the AP's, I need at least 3-4 to cover the floor we are on.

 

Thank you so much for your time  

 

  - FYI : https://www.cisco.com/c/en/us/products/wireless/access-point-controller-selector.html  , as stated when choosing these pay attention to the compatibility matrix too , in terms of needed software versions on the controller (sometimes - e.g.) , as far as covering is concerned you should always take a Wireless Site Survey and or  consider it being a must , 

   For small business environments : https://www.cisco.com/c/en/us/solutions/small-business/networking/wireless.html

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Rich R
VIP
VIP

I'd suggest to take a look at https://www.meraki-go.com/

 

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