Help with Cisco 1242ag Password reset

[davebullen]

I just purchased a used 1242AG which is running Version 12.4(13d)JA.

I tried the mode button on power on holding for  2-3 seconds, but nothing happens and Cisco/Cisco login does not work.

I have figured out if I hold the mode button in for 30 seconds while powering up I get an AP prompt

I tried doing a dir flash but get permission denied.

Is their any commands I can run at AP prompt to attempt to reflash this unit or reset password somehow?

[Surendra BG · Accepted solution]

ok.. the AP is in AP: prompt is it? if so.. please follow the below document which i wrote just hours back.. lemme know if this helps or ping back and we will help you out!!

https://supportforums.cisco.com/docs/DOC-14636

lemme know if this answered your question..

Regards
Surendra
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Please dont forget to rate the posts which answered your question and mark it as answered or was helpfull

[davebullen]

Perfect thanks. I will try tonight when I get home.

What firmware version should I reload to the device?

Just looking now on cisco's site and I don't appear to have access to the latest 3-4 versions, so looks like I May have to download an older version and put on.

[Surendra BG]

Hi Dave,

Here is the link which may help you in downloading the latest image..

http://www.cisco.com/cisco/software/release.html?mdfid=280237322&flowid=7588&softwareid=280805680&release=12.4.25d-JA&rellifecycle=ED&relind=AVAILABLE&reltype=latest

Go for the latest 12.4(25d)JA.

Lemme know if this answered your question, if so please mark it as answered which wil help others!!

lemme know if this answered your question..

Regards
Surendra
====
Please dont forget to rate the posts which answered your question and mark it as answered or was helpfull

[davebullen]

When I click download I get the following error:

To Download this software, you must have a valid Technical Support Services Agreement associated to your Cisco.com user ID.

• If you do not have a Technical Support Services Agreement you can get one through:

  Your Cisco Account Team if you have a direct purchase agreement with Cisco

  Your Cisco Partner or Reseller

The only firmware versions I get this on are ones older then the previous 3-4 releases.

[Surendra BG]

Hmmm.. ok.. then there is 2 options now..

Option 1>> We need to download the older image.

Option 2>> Since you purchased the AP today, this will be under warranty i guess.. so u can open up a TAC case with us and we can help you in getting the image published.

lemme know if this answered your question..

Regards
Surendra
====
Please dont forget to rate the posts which answered your question and mark it as answered or was helpfull

[davebullen]

Procedure worked like a charm, was able to successfully reload 12.4-3g.JA1 and login to device with default pw of Cisco.

Thanks again!

[Surendra BG]

Hi Dave,

Thats nice to hear!! Thanks for using CSC.. looking forward to see more posts..

have a great day!!

Regards

Surendra