how do i check which image in 1562E Outdoor AP?

[shrijan]

Hi,

I am totally new in this Wireless MESH. I am having a hard time just to find out very simple thing.

Can anyone please let me know:

1) how do i check which image, AP is loading?

AP#show version

output:

AP Running Image : 8.5.151.0
Primary Boot Image : 8.5.151.0
Backup Boot Image : 8.5.131.0
1 Gigabit Ethernet interfaces
1 802.11 Radios

AP#show flash
Directory of /storage/
total 48
-rw-r--r-- 1 root root 4 Aug 10 14:18 BOOT_COUNT
-rw-r--r-- 1 root root 4 Aug 10 14:18 BOOT_COUNT.reserve
-rw-r--r-- 1 root root 29 Aug 10 14:18 RELOADED_AT_UTC
drwxr-xr-x 3 root root 224 Aug 10 14:19 application
-rw-r--r-- 1 root root 477 Aug 5 08:13 base_capwap_cfg_info
-rw-r--r-- 1 root root 0 Aug 5 07:57 bootloader.log
-rw-r--r-- 1 root root 5 Aug 5 07:57 bootloader_verify.shadow
-rw-r--r-- 1 root root 18 Aug 5 07:57 config
-rw-r--r-- 1 root root 0 Aug 10 14:18 config.local
-rw-r--r-- 1 root root 17 Aug 10 14:19 config.mobexp
drwxr-xr-x 2 root root 760 Aug 10 14:20 cores
drwxr-xr-x 2 root root 320 Aug 5 07:58 dropbear
-rw-r--r-- 1 root root 264 Aug 10 12:49 last_good_uplink_config
drwxr-xr-x 2 root root 160 Dec 23 2018 lists
-rw-r--r-- 1 root root 63 Dec 23 2018 part1_info.ver
-rw-r--r-- 1 root root 63 Oct 29 2019 part2_info.ver
-rw-r--r-- 1 root root 4096 Aug 10 14:24 random_seed
-rw-r--r-- 1 root root 3 Aug 5 07:57 rxtx_mode
-rw-r--r-- 1 root root 0 Aug 5 07:58 sensord_CSPRNG0
drwxr-xr-x 3 1 root 224 Dec 23 2018 support
drwxr-xr-x 2 root root 2200 Aug 10 14:19 syslogs
---------------------------------------------------------------------------
Filesystem Size Used Available Use% Mounted on
flash 57.5M 2.4M 52.1M 4% /storage

Thanks..

shrijan

[shrijan]

Hi Leo,

This is what it says:

(Cisco Controller) >show ap join stats detailed AP70B3.1706.B9F8

Incorrect input! Use 'show ap join stats detailed <ap-mac>'

(Cisco Controller) >

regards,

shrijan

[Leo Laohoo]

Ok, so change it to: 

sh ap join stats detail 70B3.1706.B9F8 

[shrijan]

Hi Leo,

No Luck.. same result:

(Cisco Controller) >show ap join stats detailed 70B3.1706.B9F8
No join information found for AP: 70:b3:17:06:b9:f8

(Cisco Controller) >

But few new things i saw during the reboot.

after i changed the hostname, AP rebooted.

for the rebooted logs i have attached the file here.

may be there is something.. (bcoz this time i saw i alot of new errors infos)

thanks

regards

shrijan

[Scott Fella]

You have been troubleshooting this for almost a month.  Why don't you just RMA the unit?  Your best bet is to take down the ap and connect it locally where the controller is and test, if it doesn't join, you are better off just to RMA the device.  You will probably get it running in less than a week including the time to receive the replacement unit.

[shrijan]

Hi Scott,

Thank you for the info..

The device is already on my table. 

Does it make any difference trying to join the AP via the switches and directly to the controller?

Thanks.

Regards,

shrijan

[Scott Fella]

When I test or stage outdoor access points I use an ac adapter or the power injector specific for that ap. This way I’m supplying the correct power to the unit. As long as you are in front of the unit, you have console and access to the reset button. Uploading images is the same for all Cisco access points and the join is the same as long as you have enough license and that the controller code supports the ap model. You have the latter because you already have the same ap model up and running.
Leo has provided some good information, but if you have support, I would just RMA the ap unless you are using this time to learn and try things.

[shrijan]

Hi Scott,

Honestly i would like reload the image.

Can you please assist how to copy image from the existing Ap and upload to this unjoined ap?

Thanks.

Regards,

shrijan