10-25-2017 03:55 AM - edited 07-05-2021 07:45 AM
dear
i have 2900 router with cme and 25 seat license and cisco 4 port voice interface fxo and i have 2 primacell devices with two sim cards connected to 2900 router
problem is some time when trying to make a call internally or out side not response and the phone come back to main display , i tried to restart the primacell sim cards and its working fine before but now it didnt
so whats the problem is ?
again i try to make any call no response and phone didnt typing the digits and go back to display main screen
thanks
regards
Solved! Go to Solution.
11-09-2017 02:06 AM
You can disable it. Use undebug all command.
11-09-2017 07:04 AM
There´s no problem. And yes, only during calls.
10-29-2017 12:23 PM
Hello @amralrazzaz
Did you try to debug something on 2900? For example, with debug voip ccapi inout you could see many interesting stuff happen on the voice legs.
-If I helped you somehow, please, rate it as useful.-
11-07-2017 03:31 AM
dear sir
im not sure about debug but can u show me how to check on router or how to avoid this problem to happen again ?
if i did debug option so how can i solve ?
thanks alot
11-07-2017 03:38 AM
dear
if i user this command
router# debug voip ccapi inout
then errors generates to me ,so how to fix or let me do this command on router then share with u the output ?
what do u think?
thanks
11-07-2017 04:02 AM
share the output here. If possible, attach it using txt file.
11-07-2017 05:42 AM
11-07-2017 05:43 AM
please check the attached notepad file
11-07-2017 11:06 AM
Hi,
the only relevant information I could find from logs is:
Call Entry(Disconnect Cause=17, Voice Class Cause Code=0, Retry Count=0)
Which means:
CC_CAUSE_BUSY = 0x11 | user busy. (17) |
-If I helped you somehow, please, rate it as useful.-
11-09-2017 12:45 AM
thanks alot
i want to share the problem again its happen and the ip cisco phone not respoding the call and come back to main display screen wihtout complete the call and digits number listened by ip cisco phone
i need to know how to fix ?
its always happen
and after did this command on router
debug voip ccapi inout
voip ccapi inout debugging is on
i should keep it on ? or back it off again ?
because it keep giving info
thanks
find attach please
11-09-2017 02:06 AM
You can disable it. Use undebug all command.
11-09-2017 03:28 AM
okay so did u check the notepad file if u dont mind and how to fix this problem from happening again
thanks
regards
11-09-2017 07:00 AM
is it wrong if i keep the debug on ?
and the debug is getting information only if there is a call happen ?
11-09-2017 07:04 AM
There´s no problem. And yes, only during calls.
11-12-2017 12:59 AM
debug is not fixing my issue ? its only show information to get the problem ?
so how can i fixing this issue and not happen again
thanks alot for supporting me always
11-13-2017 04:39 AM
debug is not fixing my issue ? its only show information to get the problem ?
so how can i fixing this issue and not happen again
thanks alot for supporting me always
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