is this mean loop ? WLC2504

[Murad*]

hi

i read in this cisco datasheet :

https://www.cisco.com/c/en/us/td/docs/wireless/controller/7-4/configuration/guides/consolidated/b_cg74_CONSOLIDATED/b_cg74_CONSOLIDATED_chapter_01101110.pdf

this note in page 13 :

When an AP in a Release 8.0 image tries to join Cisco WLC, Release 8.3 (having Release 8.2 as the primary image and Release 8.2.1 as the secondary image on Flash), the AP goes into a perpetual loop. (Note that the release numbers are used only as an example to illustrate the scenario of three different images and does not apply to the releases mentioned.) This loop occurs due to version mismatch. After the download, when the AP compares its image with the Cisco WLC image, there will be a version mismatch. The AP will start the entire process again, resulting in a loop.

now i have this problem in my WLC 2504 , the AP cannot join to the WLC and this is log console of AP1142 , is that mean there is loop ?!

*Dec 17 13:21:45.435: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.222.225
*Dec 17 13:22:03.609: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.222.225:5246
*Dec 17 13:22:03.691: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Dec 17 13:22:03.692: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Dec 17 13:22:03.696: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Dec 17 13:22:03.745: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Dec 17 13:22:04.691: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Dec 17 13:22:04.722: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*Dec 17 13:22:04.728: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Dec 17 13:22:05.718: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Dec 17 13:22:05.723: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Dec 17 13:22:05.752: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Dec 17 13:22:05.758: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Dec 17 13:22:05.763: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Dec 17 13:22:06.752: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Dec 17 13:22:06.757: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Dec 17 13:22:06.786: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Dec 17 13:22:07.785: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Dec 17 13:22:14.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.222.225 peer_port: 5246
*Dec 17 13:22:14.436: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.222.225 peer_port: 5246
*Dec 17 13:22:45.438: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.222.225

i tried TO UPGRADE software and became 8-3-121 but the same problem still .

[Murad*]

this is my system info :

(Cisco Controller) >show sysi

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.3.121.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.101.1
Firmware Version................................. PIC 20.0

OUI File Update Time............................. Sun Sep 07 10:44:07 IST 2014

Build Type....................................... DATA + WPS

System Name...................................... JWLC
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 10.10.10.2
IPv6 Address..................................... ::
Last Reset....................................... Software reset
System Up Time................................... 0 days 0 hrs 25 mins 35 secs
System Timezone Location.........................
System Stats Realtime Interval................... 5

--More-- or (q)uit
System Stats Normal Interval..................... 180

Configured Country............................... GB - United Kingdom
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +33 C
External Temperature............................. +36 C
Fan Status....................................... 3500 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 0

OUI Classification Failure Count................. 0

Burned-in MAC Address............................ F8:A5:C5:85:C7:20
Maximum number of APs supported.................. 75
System Nas-Id....................................
WLC MIC Certificate Types........................ SHA1/SHA2

Ap 1142 :

APfc99.47df.b22d#sh version
Cisco IOS Software, C1140 Software (C1140-K9W8-M), Version 15.3(3)JD5, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2017 by Cisco Systems, Inc.
Compiled Sun 28-May-17 16:20 by prod_rel_team

ROM: Bootstrap program is C1140 boot loader
BOOTLDR: C1140 Boot Loader (C1140-BOOT-M) Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)

APfc99.47df.b22d uptime is 0 minutes
System returned to ROM by power-on
System image file is "flash:/c1140-k9w8-mx.153-3.JD5/c1140-k9w8-xx.153-3.JD5"
Last reload reason:

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-LAP1142N-E-K9 (PowerPC405ex) processor (revision A0) with 98294K/32768K bytes of memory.
Processor board ID FCZ1635W0NS
PowerPC405ex CPU at 586Mhz, revision number 0x147E
Last reset from power-on
LWAPP image version 8.3.121.0
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: FC:99:47:DF:B2:2D
Part Number : 73-12836-05
PCB Serial Number : FOC1634FWXS
Top Assembly Part Number : 800-33775-04
Top Assembly Serial Number : FCZ1635W0NS
Top Revision Number : A0
Product/Model Number : AIR-LAP1142N-E-K9

Configuration register is 0xF

[Leo Laohoo]

Duplicate thread. 

Kindly post all response(s) into the main thread (HERE).