Issues AP 3802i -S with WLC 5520 client cannot transmit data

[coresora1]

WLC 5520 - HA

     - version 8.2.130 and 8.3.102

     - config channel width 80MHz

Cisco AP3802I-S-K9

Client

     - Client Chipset: Intel Dual band AC 8260

     - Client Chipset: Intel Dual band AC 7260

Our customer report that 802.11ac client cannot transmit data after associated. This will happen when Cisco Access Point 3800 use the channel bonding of 48,44,40,36. However if the Cisco Access Point use the channel bonding of 36,40,44,48. No problem occurs.

[keglass · Accepted solution]

apiwat Jaichoung,

Since this community is not staffed by technical support experts, I recommend you post this to the Cisco Support Community https://supportforums.cisco.com/.

If you think you have encountered a bug, then please open a case with Cisco TAC (Cisco Support - Software Downloads, Product Documentation, Support Tools, and Support Cases - Cisco) to get expert debugging assistance.

Kelli Glass

Moderator for Cisco Customer Communities

[coresora1]

2800/3800 AP radio interface dropping wireless client data traffic

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvb50962

Intel 8260: Fails to send M2 packet on 'Alpha' SSID on 8.2 MR4

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc01976

[bbiandov]

Great investigation coresora1

So just to clarify; However if the Cisco Access Point use the channel bonding of 36,40,44,48 works -- that is a confirmed solution for the time being, yes?

Thank you

~B