Issues Joining AP1231 to WLC2504

[pghruby]

I have flashed my AP's with c1200-rcvk9w8-tar.123-11JX1.tar so they can attach to my latest WLC with 7.6.100.0

The WLC has port 1 assigned as the managent port at 192.168.0.254 and port 2 as the AP manger at 192.168.0.253 while the AP is assigned 192.168.0.128 and has the 192.168.0.254 address pointed to the controller.

The AP is using SSC and I have the SHA1 key hash associated to the MAC address in the AP Policies of the WLC, yet I cannot get this AP to associate. This was not an issue on my older WLC4400's, so I feel like I am either missing something or there is a software compatibility with the newer WLC version.

Attached is a dump of the AP terminal session before it reboots and repeats and the WLC session while this going on.

[Saurav Lodh · Accepted solution]

That sounds a compatibility issue , please verify from here

http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

[pghruby]

According to your link to the software matrix, I need 7.0.251.2 WLC software and 12.4(23c)JA9 AP software to make this work with my existing equipment. Please provide access to this software so I can deploy this new controller.

[Ravi Singh]

You need to contact Cisco AM or the Partner form whom you purchased the WLC. or If you have cco Id just login with that on the below portal and download the Software.

https://software.cisco.com/download/navigator.html?i=!mmd

[pghruby]

I am working through a partner to get the correct software versions for the WLC and AP since my CCO account is not properly reflecting my purchases. Leave this thread open until I have successful association between devices.

[Sandeep Choudhary]

Hi Pghruby,

you are using 1231g AP and this AP last support software version is 7.0.X.

you must downgrade the WLC to 7.0.250.0 or use any other AP which support 7.6.100.0.

Here is the link of the software:

https://software.cisco.com/download/release.html?mdfid=282600534&softwareid=280926587&release=7.0.230.0&rellifecycle=ED&relind=AVAILABLE&reltype=latest

If you have a valid Contract then you can downlaod it from here otherwise you must ask to your device supplier to provide you the right version.

Regards

Don't forget to rate helpful posts

[Abhishek Abhishek]

Please refer to the link-

www.cisco.com/c/en/us/support/docs/wireless/4400-series-wireless-lan-controllers/99948-lap-notjoin-wlc-tshoot.html