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Laptop is not connecting to WLC

Noovi
Level 1
Level 1

Hi,

 

i am having Cisco 2504 WLC in my network.

 

one laptop is not getting IP address through SSID. I am getting below logs on WLC.

 

Can anyone have this type of issue or help me to solve this?

 

1x_ptsm.c:512 Max EAPOL-key M1 retransmissions exceeded for client 7c:7a:91:bf:8c:22
apf_wme_utils.c:6730 Could not process 802.11 Action. Received Action frame with invalid category field(not supported by controller) from client. Mobile:7C:7A:91:BF:8C:22, Category:7.
1 Accepted Solution

Accepted Solutions

Hi Guys,

 

Problem got solved by updating Intel ProSet Wifi manager on the laptop.

View solution in original post

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame
Only ONE laptop affected?

Hi Guys,

 

Problem got solved by updating Intel ProSet Wifi manager on the laptop.

Review Cisco Networking for a $25 gift card