LWAP can't write image to flash

[Sven Lindeke]

Hello.

After upgrade to new controller version 7.5 on my 5508, I have two access points that won't connect to controller anymore.

Before the upgrade, I pre-downloaded the new images to all access points and that worked well.

I now connected to one of the two access points through console and got the following error messages in log:

Unable to create temp dir "flash:/update"

Download image failed, notify controller!!! From:7.4.110.0 to 0.0.0.0, FailureCode:7

When I try to download an image manually, I get the same error.

I can't even "dir" the flash anymore.

Anyone an idea?

Regards,

Sven Lindeke

[Sandeep Choudhary]

HI Sven,

Paste the output of these commands

WLC: Sh sysinfo

AP: sh version

AP: sh inventory

Regards

[Sven Lindeke]

WLC. sh sysinfo:

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 7.5.102.0

Bootloader Version............................... 1.0.16

Field Recovery Image Version..................... 7.0.112.21

Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2

Build Type....................................... DATA + WPS

System Name...................................... DE-SZR-WLC

System Location.................................. Germany, Sulzbach

System Contact................................... Hydac IT +49 6897 509-1050

System ObjectID.................................. 1.3.6.1.4.1.9.1.1069

Redundancy Mode.................................. Disabled

IP Address.......................................

Last Reset....................................... Software reset

System Up Time................................... 16 days 20 hrs 17 mins 41 secs

System Timezone Location......................... (GMT +1:00) Amsterdam, Berlin, Rome, Vienna

System Stats Realtime Interval................... 5

System Stats Normal Interval..................... 180

Configured Country............................... Multiple Countries:AT,BG,BR,CH,CN,CZ,DE,DK,FI,FR,GB,HK,IT,JP,KR,NL,NO,PL,SE,SK

Operating Environment............................ Commercial (0 to 40 C)

Internal Temp Alarm Limits....................... 0 to 65 C

Internal Temperature............................. +27 C

External Temperature............................. +22 C

Fan Status....................................... OK

State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled

Number of WLANs.................................. 14

Number of Active Clients......................... 670

Burned-in MAC Address............................ 2C:54:2D:72:60:C0

Power Supply 1................................... Present, OK

Power Supply 2................................... Absent

Maximum number of APs supported.................. 500

AP: sh version

Cisco IOS Software, C1240 Software (C1240-K9W8-M), Version 12.4(25e)JAM2, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2013 by Cisco Systems, Inc.

Compiled Mon 29-Jul-13 11:32 by prod_rel_team

ROM: Bootstrap program is C1240 boot loader

BOOTLDR: C1240 Boot Loader (C1240-BOOT-M) Version 12.3(7)JA1, RELEASE SOFTWARE (fc1)

AP001d.a1cf.a1e4 uptime is 2 minutes

System returned to ROM by power-on

System image file is "flash:/c1240-k9w8-mx.124-25e.JAM2/c1240-k9w8-mx.124-25e.JAM2"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AIR-LAP1242AG-E-K9    (PowerPCElvis) processor (revision A0) with 27638K/5120K bytes of memory.

Processor board ID FCZ1149802X

PowerPCElvis CPU at 262Mhz, revision number 0x0950

Last reset from power-on

LWAPP image version 7.4.110.0

1 FastEthernet interface

2 802.11 Radio(s)

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 00:1D:A1:CF:A1:E4

Part Number                          : 73-10256-06

PCA Assembly Number                  : 800-26918-05

PCA Revision Number                  : A0

PCB Serial Number                    : FOC11455H82

Top Assembly Part Number             : 800-29233-01

Top Assembly Serial Number           : FCZ1149802X

Top Revision Number                  : A0

Product/Model Number                 : AIR-AP1242AG-E-K9  

Configuration register is 0xF

AP: sh inventory

NAME: "AP1240", DESCR: "Cisco Aironet 1240 Series (IEEE 802.11a/g) Access Point"

PID: AIR-AP1242AG-E-K9 , VID: V03, SN: FCZ1149802X

[Rasika Nayanajith]

Hi Sven,

Follow the instructions "Resetting to default config using CLI" described in the below & see. That should help

http://www.cisco.com/en/US/docs/wireless/access_point/12.4.25d.JA/Configuration/guide/scg12.4.25d.JA-chap22-trouble.html#wp1048390

HTH

Rasika

**** Pls rate all useful responses ***

[Sven Lindeke]

That doesn't work.

When using the command "dir flash:/" or "dir flash", I get error message

unable to stat flash://: invalid argument

unable to stat flash:/ invalid argument

flash_init brought no errors.

[Sandeep Choudhary]

Hi sven,

Can you console the AP and reboot it then paste the entire bootprocess here.

Also paste from AP : dir

Grüsse

[Sven Lindeke]

Xmodem file system is available.

flashfs[0]: sector 175, block 122 checksum (0x687c != 0xe2f0)

flashfs[0]: sector 176, block 122 checksum (0x687c != 0xe2f0)

flashfs[0]: sector 177, block 122 checksum (0x687c != 0xe2f0)

flashfs[0]: sector 178, block 122 checksum (0x687c != 0xe2f0)

flashfs[0]: sector 179, block 122 checksum (0x687c != 0xe2f0)

flashfs[0]: sector 180, block 122 checksum (0x687c != 0xe2f0)

flashfs[0]: sector 181, block 122 checksum (0x687c != 0xe2f0)

flashfs[0]: sector 182, block 122 checksum (0x687c != 0xe2f0)

flashfs[0]: sector 183, block 122 checksum (0x687c != 0xe2f0)

flashfs[0]: sector 184, block 122 checksum (0x687c != 0xe2f0)

flashfs[0]: sector 185, block 122 checksum (0x687c != 0xe2f0)

flashfs[0]: sector 186, block 122 checksum (0x687c != 0xe2f0)

flashfs[0]: sector 187, block 122 checksum (0x687c != 0xe2f0)

flashfs[0]: sector 188, block 122 checksum (0x687c != 0xe2f0)

flashfs[0]: sector 189, block 122 checksum (0x3700 != 0xe2f0)

flashfs[0]: sector 190, block 122 checksum (0xacd0 != 0xe2f0)

flashfs[0]: sector 191, block 122 checksum (0xfb24 != 0xe2f0)

flashfs[0]: sector 192, block 122 checksum (0x1906 != 0xe2f0)

flashfs[0]: sector 193, block 122 checksum (0x92ee != 0xe2f0)

flashfs[0]: 23 files, 5 directories

flashfs[0]: 0 orphaned files, 0 orphaned directories

flashfs[0]: Total bytes: 15998976

flashfs[0]: Bytes used: 12823552

flashfs[0]: Bytes available: 3175424

flashfs[0]: flashfs fsck took 36 seconds.

Base ethernet MAC Address: 00:1d:a1:cf:a1:e4

Initializing ethernet port 0...

Reset ethernet port 0...

Reset done!

ethernet link up, 100 mbps, full-duplex

Ethernet port 0 initialized: link is up

Loading "flash:/c1240-k9w8-mx.124-25e.JAM2/c1240-k9w8-mx.124-25e.JAM2"...##########################################################################################################################################################################################################################################################################################################################################################################################################################################################################################

File "flash:/c1240-k9w8-mx.124-25e.JAM2/c1240-k9w8-mx.124-25e.JAM2" uncompressed and installed, entry point: 0x3000

executing...

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco IOS Software, C1240 Software (C1240-K9W8-M), Version 12.4(25e)JAM2, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2013 by Cisco Systems, Inc.

Compiled Mon 29-Jul-13 11:32 by prod_rel_team

Proceeding with system init

Proceeding to unmask interrupts

Initializing flashfs...

flashfs[2]: 23 files, 5 directories

flashfs[2]: 0 orphaned files, 0 orphaned directories

flashfs[2]: Total bytes: 15740928

flashfs[2]: Bytes used: 12833280

flashfs[2]: Bytes available: 2907648

flashfs[2]: flashfs fsck took 5 seconds.

flashfs[2]: Initialization complete....done Initializing flashfs.

Radio0  present A506 7100 E8000000 A0000000 80000000 3

Rate table has 12 entries (0 SGI/0 BF variants)

Radio1  present A506 6700 E8000100 A0040000 80010000 2

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AIR-LAP1242AG-E-K9    (PowerPCElvis) processor (revision A0) with 27638K/5120K bytes of memory.

Processor board ID FCZ1149802X

PowerPCElvis CPU at 262Mhz, revision number 0x0950

Last reset from power-on

LWAPP image version 7.4.110.0

1 FastEthernet interface

2 802.11 Radio(s)

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 00:1D:A1:CF:A1:E4

Part Number                          : 73-10256-06

PCA Assembly Number                  : 800-26918-05

PCA Revision Number                  : A0

PCB Serial Number                    : FOC11455H82

Top Assembly Part Number             : 800-29233-01

Top Assembly Serial Number           : FCZ1149802X

Top Revision Number                  : A0

Product/Model Number                 : AIR-AP1242AG-E-K9  

% Please define a domain-name first.

Press RETURN to get started!

*Mar  1 00:00:06.456: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed

*Mar  1 00:00:08.080: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0

*Mar  1 00:00:08.556: %LINK-6-UPDOWN: Interface FastEthernet0, changed state to up

*Mar  1 00:00:09.733: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1

*Mar  1 00:00:09.804: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up

*Mar  1 00:00:09.813: %LWAPP-4-CLIENTEVENTLOG: Read and initialized AP event log (contains, 302 messages)

*Mar  1 00:00:12.019: %SYS-5-RESTART: System restarted --

Cisco IOS Software, C1240 Software (C1240-K9W8-M), Version 12.4(25e)JAM2, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2013 by Cisco Systems, Inc.

Compiled Mon 29-Jul-13 11:32 by prod_rel_team

*Mar  1 00:00:12.019: %SNMP-5-COLDSTART: SNMP agent on host DE-W05-AP-02 is undergoing a cold start

*Mar  1 00:00:12.158: bsnUnlockDevice: not bring radio up: radio 1 is in admin disable state

*Mar  1 00:00:12.213: Starting Ethernet promiscuous mode

*Mar  1 00:00:12.309: %SSH-5-ENABLED: SSH 2.0 has been enabled

*Mar  1 00:00:12.309: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up

*Mar  1 00:00:12.546: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset

*Mar  1 00:00:12.546: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to resetlwapp_crypto_init: MIC Present and Parsed Successfully

*Mar  1 00:00:13.315: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down

*Mar  1 00:00:13.557: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down

*Mar  1 00:00:15.105: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up

*Mar  1 00:00:20.317: %LWAPP-3-LWAPP_INTERFACE_GOT_IP_ADDRESS: Interface BVI1 obtained IP from DHCP...

*Mar  1 00:00:20.433: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address , mask 255.255.254.0, hostname DE-W05-AP-02

*Mar  1 00:00:20.433: %LWAPP-3-LWAPP_INTERFACE_GOT_IP_ADDRESS: Interface BVI1 obtained IP from DHCP...

flashfs[2]: writing to flash handle 0x112477C, device 0, offset 0xF40000, length 0x208: Read Verify Failed

flashfs[2]: sector ptr: {0x7A, 0xC3}

flashfs[2]: filesystem marked down.  Use "fsck" to recover.

Error writing new block-fs file "flash:/private-multiple-fs.new"Failed to open flash:config.txt

Translating "CISCO-CAPWAP-CONTROLLER."...domain server () [OK]

Translating "CISCO-LWAPP-CONTROLLER."...domain server () [OK]

*Mar  1 00:00:41.995: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.

*Mar  1 00:00:51.999: %CAPWAP-3-ERRORLOG: Selected MWAR 'DE-SZR-WLC'(index 0).

*Mar  1 00:00:51.999: %CAPWAP-3-ERRORLOG: Go join a capwap controller

Unable to create temp dir "flash:/update"

Download image failed, notify controller!!! From:7.4.110.0 to 0.0.0.0, FailureCode:7

Unable to create temp dir "flash:/update"

Download image failed, notify controller!!! From:7.4.110.0 to 0.0.0.0, FailureCode:7

Unable to create temp dir "flash:/update"

Download image failed, notify controller!!! From:7.4.110.0 to 0.0.0.0, FailureCode:7

[Sven Lindeke]

AP: dir

AP001d.a1cf.a1e4#dir

%Error opening flash:/ (Invalid argument)

[Sandeep Choudhary]

Hallo,

flashfs[2]: writing to flash handle 0x112477C, device 0, offset 0xF40000, length 0x208: Read Verify Failed
flashfs[2]: sector ptr: {0x7A, 0xC3}
flashfs[2]: filesystem marked down.  Use "fsck" to recover.

use this command:

APf#fsck

and press enter.

then sh this command:dir

Regards

[Sven Lindeke]

That doesn't work:

AP001d.a1cf.a1e4#fsck

Fsck operation may take a while. Continue? [confirm]

%Error fscking flash: (Device or resource busy)

[Sandeep Choudhary]

Hi,

It sounds like the flash is bad or corrupt. A format or fsck may fix it. Hard to say. If that doesn't work, here's to the folks at TAC

Try to fomat flash.

More INfo.

https://supportforums.cisco.com/thread/2045805

Grüsse

[Sven Lindeke]

Formatting doesn't work either:

ap: format flash:

Are you sure you want to format "flash:" (all data will be lost) (y/n)?y

Filesystem "flash:" not formatted -- device busy

( the same before and after flash_init )

"dir flash" brings up:

ap: dir flash

unable to stat flash/: permission denied

[Sandeep Choudhary]

Hallo sven,

It indicates that there is no space in the Flash to store the new configuration. Try to delete any old crash files that exist.

Auch check this document

https://supportforums.cisco.com/docs/DOC-4462

Regards

[Sandeep Choudhary]

HI Sven,

It looks like you might need to reformat the flash on the AP -- if you can login to it while it is booted up we can try the following procedure:

ap#format flash:

After it's finished, we want to load the recovery image back on the AP using this command:

archive download-sw /force /over tftp:///apXg1-rcvk9w8-tar......tar

However, if the AP is rebooted after reformatting, then it will go to the bootloader menu, at which point we have another process to follow:

http://www.cisco.com/en/US/docs/wireless/access_point/12.4_21a_JA1/configuration/guide/scg12421aJA1-chap22-trouble.html#wp1048378

If neither of these options work, then you should probably open up a TAC service request.

Grüsse

[Sven Lindeke]

Hi.

Ok, I tried everything from the posts you mentioned and nothing worked.

I will open a TAC case, but I think that the flash memory is broken.

Anyway, thanks for the hints!