01-17-2014 12:56 AM - edited 07-04-2021 11:59 PM
Hello.
After upgrade to new controller version 7.5 on my 5508, I have two access points that won't connect to controller anymore.
Before the upgrade, I pre-downloaded the new images to all access points and that worked well.
I now connected to one of the two access points through console and got the following error messages in log:
Unable to create temp dir "flash:/update"
Download image failed, notify controller!!! From:7.4.110.0 to 0.0.0.0, FailureCode:7
When I try to download an image manually, I get the same error.
I can't even "dir" the flash anymore.
Anyone an idea?
Regards,
Sven Lindeke
01-17-2014 12:59 AM
HI Sven,
Paste the output of these commands
WLC: Sh sysinfo
AP: sh version
AP: sh inventory
Regards
01-17-2014 01:21 AM
WLC. sh sysinfo:
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.5.102.0
Bootloader Version............................... 1.0.16
Field Recovery Image Version..................... 7.0.112.21
Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
Build Type....................................... DATA + WPS
System Name...................................... DE-SZR-WLC
System Location.................................. Germany, Sulzbach
System Contact................................... Hydac IT +49 6897 509-1050
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Redundancy Mode.................................. Disabled
IP Address.......................................
Last Reset....................................... Software reset
System Up Time................................... 16 days 20 hrs 17 mins 41 secs
System Timezone Location......................... (GMT +1:00) Amsterdam, Berlin, Rome, Vienna
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180
Configured Country............................... Multiple Countries:AT,BG,BR,CH,CN,CZ,DE,DK,FI,FR,GB,HK,IT,JP,KR,NL,NO,PL,SE,SK
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +27 C
External Temperature............................. +22 C
Fan Status....................................... OK
State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 14
Number of Active Clients......................... 670
Burned-in MAC Address............................ 2C:54:2D:72:60:C0
Power Supply 1................................... Present, OK
Power Supply 2................................... Absent
Maximum number of APs supported.................. 500
AP: sh version
Cisco IOS Software, C1240 Software (C1240-K9W8-M), Version 12.4(25e)JAM2, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Mon 29-Jul-13 11:32 by prod_rel_team
ROM: Bootstrap program is C1240 boot loader
BOOTLDR: C1240 Boot Loader (C1240-BOOT-M) Version 12.3(7)JA1, RELEASE SOFTWARE (fc1)
AP001d.a1cf.a1e4 uptime is 2 minutes
System returned to ROM by power-on
System image file is "flash:/c1240-k9w8-mx.124-25e.JAM2/c1240-k9w8-mx.124-25e.JAM2"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
cisco AIR-LAP1242AG-E-K9 (PowerPCElvis) processor (revision A0) with 27638K/5120K bytes of memory.
Processor board ID FCZ1149802X
PowerPCElvis CPU at 262Mhz, revision number 0x0950
Last reset from power-on
LWAPP image version 7.4.110.0
1 FastEthernet interface
2 802.11 Radio(s)
32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 00:1D:A1:CF:A1:E4
Part Number : 73-10256-06
PCA Assembly Number : 800-26918-05
PCA Revision Number : A0
PCB Serial Number : FOC11455H82
Top Assembly Part Number : 800-29233-01
Top Assembly Serial Number : FCZ1149802X
Top Revision Number : A0
Product/Model Number : AIR-AP1242AG-E-K9
Configuration register is 0xF
AP: sh inventory
NAME: "AP1240", DESCR: "Cisco Aironet 1240 Series (IEEE 802.11a/g) Access Point"
PID: AIR-AP1242AG-E-K9 , VID: V03, SN: FCZ1149802X
01-17-2014 01:05 AM
Hi Sven,
Follow the instructions "Resetting to default config using CLI" described in the below & see. That should help
HTH
Rasika
**** Pls rate all useful responses ***
01-17-2014 01:23 AM
That doesn't work.
When using the command "dir flash:/" or "dir flash", I get error message
unable to stat flash://: invalid argument
unable to stat flash:/ invalid argument
flash_init brought no errors.
01-17-2014 01:26 AM
Hi sven,
Can you console the AP and reboot it then paste the entire bootprocess here.
Also paste from AP : dir
Grüsse
01-17-2014 01:38 AM
Xmodem file system is available.
flashfs[0]: sector 175, block 122 checksum (0x687c != 0xe2f0)
flashfs[0]: sector 176, block 122 checksum (0x687c != 0xe2f0)
flashfs[0]: sector 177, block 122 checksum (0x687c != 0xe2f0)
flashfs[0]: sector 178, block 122 checksum (0x687c != 0xe2f0)
flashfs[0]: sector 179, block 122 checksum (0x687c != 0xe2f0)
flashfs[0]: sector 180, block 122 checksum (0x687c != 0xe2f0)
flashfs[0]: sector 181, block 122 checksum (0x687c != 0xe2f0)
flashfs[0]: sector 182, block 122 checksum (0x687c != 0xe2f0)
flashfs[0]: sector 183, block 122 checksum (0x687c != 0xe2f0)
flashfs[0]: sector 184, block 122 checksum (0x687c != 0xe2f0)
flashfs[0]: sector 185, block 122 checksum (0x687c != 0xe2f0)
flashfs[0]: sector 186, block 122 checksum (0x687c != 0xe2f0)
flashfs[0]: sector 187, block 122 checksum (0x687c != 0xe2f0)
flashfs[0]: sector 188, block 122 checksum (0x687c != 0xe2f0)
flashfs[0]: sector 189, block 122 checksum (0x3700 != 0xe2f0)
flashfs[0]: sector 190, block 122 checksum (0xacd0 != 0xe2f0)
flashfs[0]: sector 191, block 122 checksum (0xfb24 != 0xe2f0)
flashfs[0]: sector 192, block 122 checksum (0x1906 != 0xe2f0)
flashfs[0]: sector 193, block 122 checksum (0x92ee != 0xe2f0)
flashfs[0]: 23 files, 5 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 15998976
flashfs[0]: Bytes used: 12823552
flashfs[0]: Bytes available: 3175424
flashfs[0]: flashfs fsck took 36 seconds.
Base ethernet MAC Address: 00:1d:a1:cf:a1:e4
Initializing ethernet port 0...
Reset ethernet port 0...
Reset done!
ethernet link up, 100 mbps, full-duplex
Ethernet port 0 initialized: link is up
Loading "flash:/c1240-k9w8-mx.124-25e.JAM2/c1240-k9w8-mx.124-25e.JAM2"...##########################################################################################################################################################################################################################################################################################################################################################################################################################################################################################
File "flash:/c1240-k9w8-mx.124-25e.JAM2/c1240-k9w8-mx.124-25e.JAM2" uncompressed and installed, entry point: 0x3000
executing...
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, C1240 Software (C1240-K9W8-M), Version 12.4(25e)JAM2, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Mon 29-Jul-13 11:32 by prod_rel_team
Proceeding with system init
Proceeding to unmask interrupts
Initializing flashfs...
flashfs[2]: 23 files, 5 directories
flashfs[2]: 0 orphaned files, 0 orphaned directories
flashfs[2]: Total bytes: 15740928
flashfs[2]: Bytes used: 12833280
flashfs[2]: Bytes available: 2907648
flashfs[2]: flashfs fsck took 5 seconds.
flashfs[2]: Initialization complete....done Initializing flashfs.
Radio0 present A506 7100 E8000000 A0000000 80000000 3
Rate table has 12 entries (0 SGI/0 BF variants)
Radio1 present A506 6700 E8000100 A0040000 80010000 2
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
cisco AIR-LAP1242AG-E-K9 (PowerPCElvis) processor (revision A0) with 27638K/5120K bytes of memory.
Processor board ID FCZ1149802X
PowerPCElvis CPU at 262Mhz, revision number 0x0950
Last reset from power-on
LWAPP image version 7.4.110.0
1 FastEthernet interface
2 802.11 Radio(s)
32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 00:1D:A1:CF:A1:E4
Part Number : 73-10256-06
PCA Assembly Number : 800-26918-05
PCA Revision Number : A0
PCB Serial Number : FOC11455H82
Top Assembly Part Number : 800-29233-01
Top Assembly Serial Number : FCZ1149802X
Top Revision Number : A0
Product/Model Number : AIR-AP1242AG-E-K9
% Please define a domain-name first.
Press RETURN to get started!
*Mar 1 00:00:06.456: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed
*Mar 1 00:00:08.080: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0
*Mar 1 00:00:08.556: %LINK-6-UPDOWN: Interface FastEthernet0, changed state to up
*Mar 1 00:00:09.733: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1
*Mar 1 00:00:09.804: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up
*Mar 1 00:00:09.813: %LWAPP-4-CLIENTEVENTLOG: Read and initialized AP event log (contains, 302 messages)
*Mar 1 00:00:12.019: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C1240 Software (C1240-K9W8-M), Version 12.4(25e)JAM2, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Mon 29-Jul-13 11:32 by prod_rel_team
*Mar 1 00:00:12.019: %SNMP-5-COLDSTART: SNMP agent on host DE-W05-AP-02 is undergoing a cold start
*Mar 1 00:00:12.158: bsnUnlockDevice: not bring radio up: radio 1 is in admin disable state
*Mar 1 00:00:12.213: Starting Ethernet promiscuous mode
*Mar 1 00:00:12.309: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Mar 1 00:00:12.309: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 1 00:00:12.546: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar 1 00:00:12.546: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to resetlwapp_crypto_init: MIC Present and Parsed Successfully
*Mar 1 00:00:13.315: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 1 00:00:13.557: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 1 00:00:15.105: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 1 00:00:20.317: %LWAPP-3-LWAPP_INTERFACE_GOT_IP_ADDRESS: Interface BVI1 obtained IP from DHCP...
*Mar 1 00:00:20.433: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address
*Mar 1 00:00:20.433: %LWAPP-3-LWAPP_INTERFACE_GOT_IP_ADDRESS: Interface BVI1 obtained IP from DHCP...
flashfs[2]: writing to flash handle 0x112477C, device 0, offset 0xF40000, length 0x208: Read Verify Failed
flashfs[2]: sector ptr: {0x7A, 0xC3}
flashfs[2]: filesystem marked down. Use "fsck" to recover.
Error writing new block-fs file "flash:/private-multiple-fs.new"Failed to open flash:config.txt
Translating "CISCO-CAPWAP-CONTROLLER.
Translating "CISCO-LWAPP-CONTROLLER.
*Mar 1 00:00:41.995: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.
*Mar 1 00:00:51.999: %CAPWAP-3-ERRORLOG: Selected MWAR 'DE-SZR-WLC'(index 0).
*Mar 1 00:00:51.999: %CAPWAP-3-ERRORLOG: Go join a capwap controller
Unable to create temp dir "flash:/update"
Download image failed, notify controller!!! From:7.4.110.0 to 0.0.0.0, FailureCode:7
Unable to create temp dir "flash:/update"
Download image failed, notify controller!!! From:7.4.110.0 to 0.0.0.0, FailureCode:7
Unable to create temp dir "flash:/update"
Download image failed, notify controller!!! From:7.4.110.0 to 0.0.0.0, FailureCode:7
01-17-2014 01:39 AM
AP: dir
AP001d.a1cf.a1e4#dir
%Error opening flash:/ (Invalid argument)
01-17-2014 01:43 AM
Hallo,
flashfs[2]: writing to flash handle 0x112477C, device 0, offset 0xF40000, length 0x208: Read Verify Failed
flashfs[2]: sector ptr: {0x7A, 0xC3}
flashfs[2]: filesystem marked down. Use "fsck" to recover.
use this command:
APf#fsck
and press enter.
then sh this command:dir
Regards
01-17-2014 01:51 AM
That doesn't work:
AP001d.a1cf.a1e4#fsck
Fsck operation may take a while. Continue? [confirm]
%Error fscking flash: (Device or resource busy)
01-17-2014 01:58 AM
Hi,
It sounds like the flash is bad or corrupt. A format or fsck may fix it. Hard to say. If that doesn't work, here's to the folks at TAC
Try to fomat flash.
More INfo.
https://supportforums.cisco.com/thread/2045805
Grüsse
01-17-2014 02:05 AM
Formatting doesn't work either:
ap: format flash:
Are you sure you want to format "flash:" (all data will be lost) (y/n)?y
Filesystem "flash:" not formatted -- device busy
( the same before and after flash_init )
"dir flash" brings up:
ap: dir flash
unable to stat flash/: permission denied
01-17-2014 02:12 AM
Hallo sven,
It indicates that there is no space in the Flash to store the new configuration. Try to delete any old crash files that exist.
Auch check this document
https://supportforums.cisco.com/docs/DOC-4462
Regards
01-17-2014 02:05 AM
HI Sven,
It looks like you might need to reformat the flash on the AP -- if you can login to it while it is booted up we can try the following procedure:
ap#format flash:
After it's finished, we want to load the recovery image back on the AP using this command:
archive download-sw /force /over tftp://
However, if the AP is rebooted after reformatting, then it will go to the bootloader menu, at which point we have another process to follow:
If neither of these options work, then you should probably open up a TAC service request.
Grüsse
01-17-2014 02:20 AM
Hi.
Ok, I tried everything from the posts you mentioned and nothing worked.
I will open a TAC case, but I think that the flash memory is broken.
Anyway, thanks for the hints!
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