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eglinsky2012
Beginner

MSE factory reset

Hi everyone,

We have a 3-year-old MSE 3310 that is EOL and apparently useless to us now that our WLC is on software version 7.6. We're preparing to get rid of it and need to set it to factory defaults. The problem is, even before the WLC upgrade, the WCS was unable to contact the MSE, so I can't reset the MSE through the GUI. I know I can initialize the initial setup wizard and restore some default values, but it doesn't seem to me as though that would be a complete factory reset.

Is there a way through the console to do a complete factory reset?

Thanks in advance!

5 REPLIES 5
ramkris2
Cisco Employee

If you can make sure the services are running on the MSE & re-add it to WCS, it can be done from the WCS as below:

http://www.cisco.com/c/en/us/td/docs/wireless/mse/3350/5-1/configuration/guide/msecg_ch9.html#wp999242

I performed those steps, but the device's IP settings, root password, etc. are all the same. I want to completely, 100% restore this thing to how it was when it came from the factory. So I went through the initial setup wizard at the console and choose u for default on everything. Is there anything else I should do? We're going to get rid of this thing and I want to make it usable for the next person.