cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
578
Views
5
Helpful
5
Replies
Highlighted
Participant

MSE not reachable from Prime error

Hi All,

MSE version-7.6.120.0 & Prime version 2.1.0.0.87

From past two days, MSE is showing unreachable from cisco prime. getserverinfo gives output as MSE services are down.

I tried restarting MSE but no luck. Shall i try deleting MSE from prime and again adding it..? whether all configuration will be lost on MSE ?

How to resolve this issue..?

5 REPLIES 5
Highlighted

Sounds like you need to delete it from prime and join it again ... Did something happen to cause it to break ?
"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
___________________________________________________________
Highlighted

Dear Experts,

Thanks for the response..

But all of sudden the MSE went down and we tried reloading the MSE services but no luck.. it is showing all MSE service are down.

 

Please let us know how to bring the MSE services up.

Regards

 

 

Highlighted
Cisco Employee

MSE unreachable from PI
CSCuo89077

Symptom:
MSE unreachable from PI

Conditions:
MSE goes unreachable from PI

Workaround:
none

Known Affected Releases:
(1)
7.6(120.0)
Highlighted

Thanks.

What version i need to upgrade..?

Could you  plz let me know the procedure for the upgrade?

Highlighted

why I'm not able to find this bug ID?

Attached is the bug not found

http://www.basepic.com/2014/Dec/11/70523340.jpg

 

Content for Community-Ad