02-06-2014 07:02 AM - edited 07-05-2021 12:06 AM
I've upgraded our 5508 WLC's to ver 7.6.100.0. I've also upgraded our NCS to 2.0, and our MSE to 7.6.100.0. I now can no longer see clients on the MSE map for our sites. I've added the WLC to the MSE syncronization. When I select "show clients" it says 0 of 0 found. I know I have clients connected, since I can see them in the WLC. Is this a licensing issue? Thanks for your help!
Solved! Go to Solution.
02-06-2014 10:12 AM
Make sure that NMSP is up.
http://www.cisco.com/en/US/products/ps9742/products_tech_note09186a0080bb497f.shtml#add-va-ncs
On WLC console, use the show auth-list command.
The following example shows from WLC console that there is no location server available:
In order to manually add the MSE and establish a NMSP connection to WLC, complete these steps:
On the MSE console, run the cmdshell command, and then the show server-auth-info command.
This example shows the MAC address and the keyhash to be used for adding to the WLC.
Run the config auth-list add ssc
This example shows that the MSE was added to the WLC (manually).
On the NCS, confirm that the NMSP connection shows Active.
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02-06-2014 07:27 AM
HI Dan,
There must be compatibility issue.
see this matrix:
Reagrds
Dont forget to arte helpful posts
02-06-2014 10:26 AM
Sandeep, thank you for your quick reply!
02-06-2014 10:12 AM
Make sure that NMSP is up.
http://www.cisco.com/en/US/products/ps9742/products_tech_note09186a0080bb497f.shtml#add-va-ncs
On WLC console, use the show auth-list command.
The following example shows from WLC console that there is no location server available:
In order to manually add the MSE and establish a NMSP connection to WLC, complete these steps:
On the MSE console, run the cmdshell command, and then the show server-auth-info command.
This example shows the MAC address and the keyhash to be used for adding to the WLC.
Run the config auth-list add ssc
This example shows that the MSE was added to the WLC (manually).
On the NCS, confirm that the NMSP connection shows Active.
Sent from Cisco Technical Support iPhone App
02-06-2014 10:28 AM
Scott,
I'll tell you what.....YOU have NEVER steered me wrong, when I have an issue in the wireless realm! That was exactly what the problem was! Not in a thousand years would I have ever thought to check the NMSP status! It works now!!! Again, I can't express my thanks enough; and how important you are to this forum! Thank you thank you thank you!
02-06-2014 05:29 PM
Dan,
Glad to help. I don't have all the answers, but someone usually will on this forum. Glad that you have it working!
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