10-11-2025 02:47 AM
N+1 C9800-40 with CW9800M
I'm participating in a project that will involve configuring N+1 between a 9800-40 (main site) and a CW9800M at the backup site.
In this case, the 9800-40 has image 17.9.3, as there's a controller for the guest network in the DMZ.
I looked at the CW9800M images, and they appear to be different.
I'm considering filing a case with the TAC, because as the aps migrate to the CW9800M, they'll update the image. But when they return to the 9800-40, there's a risk of a crash, as they'll have to revert back to the initial image.
I haven't studied it much yet, but it seems like this will cause an error. Has anyone encountered this scenario?
Any tips or links for study?
Solved! Go to Solution.
10-11-2025 04:34 AM
- @Jalmeida Because CW9800M is a new hardware model , it is only supported starting from 17.14.1 (indeed)
It would indeed also advisable for N+1 redundancy that the controllers are on the same
software version. Also 17.9.x is EOL. Note however that from that version (17.14.1) and
onwards the older IOS-COS AP models are no longer supported
M.
10-11-2025 04:32 AM
If the WLC are running different firmware, I would not be configuring them as "secondary" unless the business units do not mind a 5 minute outage every time the AP flips to the 2nd firmware.
10-11-2025 04:34 AM
- @Jalmeida Because CW9800M is a new hardware model , it is only supported starting from 17.14.1 (indeed)
It would indeed also advisable for N+1 redundancy that the controllers are on the same
software version. Also 17.9.x is EOL. Note however that from that version (17.14.1) and
onwards the older IOS-COS AP models are no longer supported
M.
10-11-2025 05:02 AM
Thanks for the details.
I'll have to check for a 9800-40 version update. However, what will make things difficult is the DMZ guest network. The DMZ WLC is a 5508, which is only compatible with 17.9.3.
Thanks.
10-11-2025 05:12 AM
- @Jalmeida You may have some restrictions here indeed; advising to abandon the 5508 platform because it is
now completely EOS/EOL , software downloads and patches have been removed from
Cisco software downloads too
M.
10-11-2025 10:05 AM
Can you share the link with this information/recommendations?
10-11-2025 10:24 AM
- @Jalmeida FYI : https://www.cisco.com/c/en/us/products/collateral/wireless/5500-series-wireless-controllers/eos-eol-notice-c51-740221.html
As far as N+1 is concerned, running same software version on the controller is common sense
to avoid access points having to swap image versions. You can also have a look at :
https://www.cisco.com/c/dam/en/us/td/docs/wireless/controller/9800/17-4/deployment-guide/c9800-n-plus-1-high-availability-wp.pdf
More general info's : first release made available for the CW9800M:
https://software.cisco.com/download/home/286330374/type/282046477/release/IOSXE-17.14.1
Access point model compatibility info's amongst various versions :
https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html
IOS-XE feature info's concerning various releases :
https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/214855-ios-xe-wireless-feature-list-per-release.html
M.
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