need to prime Cisco AIR-AP2702E-UXK9 to work with WLC model 5760

[frantzmikhael1]

My organization purchased 2 Cisco 5700 series controllers, and 50 AP's. The Wireless controller was well configured but

i still have not yet got the Access point to work with the controller (AIR-CT5760-50-K9). I have even configured the WLC with varying regulatory requirements, but it's still can't recognize the AP.

After digging into these AP's, I realized that these AP's need to be primed and the only way is  automatically with another Primed AP which i don't have access to , or manually via Cisco AirProvision App but the app was removed from the Apple Store in August 2020. I was able to locate the APK for Android, but I don't have access to a cco id login to start the App with..

Is there any other way for getting these AP's to work? I have read many manuals about them, and reviewed many forum posts that the only way to prime these AP's is via the app, or via another AP that had been Primed. Is there any CLI command that can be done to be able to set the Regulatory Domain on these AP's?

Thanks.

[Rasika Nayanajith]

"I have read many manuals about them, and reviewed many forum posts that the only way to prime these AP's is via the app, or via another AP that had been Primed. Is there any CLI command that can be done to be able to set the Regulatory Domain on these AP's?"

No other ways.

I would highly recommend that you change these UX AP models with the right regulatory domain APs. Also with 5760 WLC, you will not able to get any support as the product is EoL. You are in a bit of a troubled situation and no easy way of managing and supporting it going forward.

HTH

Rasika

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[frantzmikhael1]

Dear Rasika,

i have over 50 Ap's that would cost me a lot to send all back , i am looking for a way to prime them, or if possible buy one AP that is compatible with 5760 WLC in order to let the others join it automatically,..or if there's is a WLC which is compatible with air-ap2702e-uxk9 i can't find which one is,..

Regards

Frantz

[Scott Fella]

You need to send them back.  You would need at least one ap (UX) that is primed in order for the others to join.  The 5760 is also a dead beast, any deployments these days should be the 9800 controllers, either physical of virtual.