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Not able to access Internet When connected with Guest SSID

lalitkumar88551
Level 1
Level 1

Not able to access Internet When connected with Guest SSID, Multiple users of multiple locations issue observed.

 

WLC5520

Product Version. 8.10.162.0

error log...

 

---------------Show msglog---------------

Message Log Severity Level ...................... ERROR
*dot1xMsgTask: Apr 07 04:44:44.963: %DOT1X-3-WPA_SEND_STATE_ERR: 1x_kxsm.c:1742 Unable to send EAPOL-key msg - invalid WPA state (0) - client 
Previous message occurred 2 times.
Apr 07 04:23:22.873: [ERROR] ewmain.c 2969: EmWeb: select() failed for bad file descriptor : Bad file descriptor
Apr 07 04:02:40.927: [ERROR] ew_code.c 50522: current EMWEB_STRING/INCLUDE code did not return
Apr 07 04:02:40.927: Previous message occurred 11 times.
Apr 06 18:28:29.664: [ERROR] ewmain.c 2969: EmWeb: select() failed for bad file descriptor : Bad file descriptor
Apr 06 18:27:37.609: [ERROR] ew_code.c 50522: current EMWEB_STRING/INCLUDE code did not return
Apr 06 18:27:37.609: Previous message occurred 3 times.
Apr 06 14:27:25.489: [ERROR] ewmain.c 2969: EmWeb: select() failed for bad file descriptor : Bad file descriptor
*apfReceiveTask: Apr 06 13:57:28.649: %LOG-3-Q_IND: 1x_eapkey.c:3062 Received EAPOL-key message while in invalid state (4) - version 2, type 3, descriptor 2, client XX:XX:d3:c3:ec:35
*Dot1x_NW_MsgTask_5: Apr 06 13:53:42.541: %DOT1X-3-INVALID_WPA_KEY_STATE: 1x_eapkey.c:3062 Received EAPOL-key message while in invalid state (4) - version 2, type 3, descriptor 2, client 66:3d:d3:c3:ec:35
*Dot1x_NW_MsgTask_6: Apr 06 13:44:05.040: %LOG-3-Q_IND: 1x_eapkey.c:458 Invalid replay counter from client 00:42:38:dc:87:af - got 00 00 00 00 00 00 00 00, expected 00 00 00 00 00 00 00 01[...It occurred 2 times.!]
*Dot1x_NW_MsgTask_7: Apr 06 13:38:39.106: %DOT1X-3-INVALID_REPLAY_CTR: 1x_eapkey.c:458 Invalid replay counter from client 00:42:38:dc:87:af - got 00 00 00 00 00 00 00 00, expected 00 00 00 00 00 00 00 01
*Dot1x_NW_MsgTask_4: Apr 06 13:07:38.983: %DOT1X-3-INVALID_REPLAY_CTR: 1x_eapkey.c:458 Invalid replay counter from client c4:23:60:f8:29:4c - got 00 00 00 00 00 00 00 00, expected 00 00 00 00 00 00 00 01
*dot1xMsgTask: Apr 06 13:04:14.925: %DOT1X-3-WPA_SEND_STATE_ERR: 1x_kxsm.c:1742 Unable to send EAPOL-key msg - invalid WPA state (0) - client da:7a:11:ef:70:5d
*dot1xMsgTask: Apr 06 12:55:09.885: %DOT1X-3-WPA_SEND_STATE_ERR: 1x_kxsm.c:1742 Unable to send EAPOL-key msg - invalid WPA state (0) - client 6c:94:66:11:29:c0
*dot1xMsgTask: Apr 06 12:54:03.169: %DOT1X-3-WPA_SEND_STATE_ERR: 1x_kxsm.c:1742 Unable to send EAPOL-key msg - invalid WPA state (0) - client 
*dot1xMsgTask: Apr 06 12:51:11.625: %DOT1X-3-WPA_SEND_STATE_ERR: 1x_kxsm.c:1742 Unable to send EAPOL-key msg - invalid WPA state (0) - client 
*dot1xMsgTask: Apr 06 12:41:23.529: %DOT1X-3-WPA_SEND_STATE_ERR: 1x_kxsm.c:1742 Unable to send EAPOL-key msg - invalid WPA state (0) - client 
*dot1xMsgTask: Apr 06 12:35:08.721: %DOT1X-3-WPA_SEND_STATE_ERR: 1x_kxsm.c:1742 Unable to send EAPOL-key msg - invalid WPA state (0) - client 

1 RESPUESTA 1

Forget about this log.

 

Can you take on failing  client and run the command:

ipconfig /all

nslookup www.google.com

 

and share here?