10-22-2018 10:49 AM - edited 07-05-2021 09:20 AM
I have dhcp built on the core router with option 43 and hex. Once I connected an ap to the new vlan the ip helpers do not work. The ap does get an ip address. If i put the ap on another wireless vlan it works. All wireless vlans are built the same. I am going to connected an ap and get a log file of where the ap gets stuck at. In the mean time any help is appreciated
10-22-2018 01:23 PM - edited 10-22-2018 01:23 PM
i always compare the configuration with working one.
and enable some debug and see what is wrong..
give more information what is the AP models you having issue ? what is the VLAN config working vs Not working.
if possible post both the configurations.
10-22-2018 03:42 PM
@mlarnell210 wrote:
Once I connected an ap to the new vlan the ip helpers do not work. The ap does get an ip address. If i put the ap on another wireless vlan it works. All wireless vlans are built the same.
So the AP gets a valid IP address when it's on the new VLAN but cannot get the WLC information from DHCP Option 43?
When this happens what is the behaviour of the AP? Does it "wait" for the WLC controller or does it immediately "know" of a controller?
Can you post the new DHCP Option 43 HEX?
10-23-2018 05:48 AM
the ip helpers do not work. The ap does get an ip address.
-> this has nothing to do with dhcp option-43
option-43 is for finding the wireless controller, not for finding a dhcp-server
of course the AP needs an IP-address first, before it can connect to the WLC using tcp/ip.
if you connect a workstation to the same switchport, does that get an ip-address?
10-23-2018 06:08 AM
Make sure the VLAN have reach-ability to DHCP Server? have you checked and compared the config as suggested ?
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