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10
Replies

Out Door AP Not Broadcasting SSID's

Heinz
Beginner
Beginner

Good Day,

I have an SSID’s not broadcasting issue:

WLC Model:

AIR-CT5520-K9

Software Version:

8.3.150.0

This Outdoor AP is broadcasting and users are connecting

AIR-AP1572EAC-E-K9 

Primary software ver:

8.3.150.0

Boot Ver:

15.3.0.0

IOS Ver:

15.3.(3)JD1$

And these software versions is correct according Cisco’s WLC compatibility website.

According to the users below AP is not broadcasting any SSID’s

AIR-AP1562E-E-K9

Primary software ver:

8.3.150.0:

IOS Ver

8.3.150.0

Unless I am mistaken I suspect above IOS Ver is the cause? and not sure why the WLC did not push / AP did not pull the correct IOS Ver?

Any suggestions?

Thanks & Regards

 

10 REPLIES 10

Leo Laohoo
VIP Community Legend VIP Community Legend
VIP Community Legend

Are the of each AP's radios enabled?

Hi Leo,

Thank you for the reply - yes the problematic AP has both Radio's:

802.11b/g/n

802.11a/n/ac

Both Admin Status is enabled & Oper Status UP

Leo Laohoo
VIP Community Legend VIP Community Legend
VIP Community Legend
  1. Monitor > All APs > Detail. 
  2. Click the AP in question.  Go to the Interface tab. 
  3. Post the screenshot of that tab.

Hello,

Not to sure where to find your point 1?

PNG screen shot attached 

 

 

 
 

 

 

Leo Laohoo
VIP Community Legend VIP Community Legend
VIP Community Legend

Is this AP a member of an AP group?

Heinz
Beginner
Beginner

They AP is added in the required SSID group

also I used command:

capwap ap primary-base WLC*WLC NAME* WLC IP*

if it is going to make any difference 

 

Leo Laohoo
VIP Community Legend VIP Community Legend
VIP Community Legend

And what antenna is the 1562 using?

ammahend
Collaborator
Collaborator

can you also paste these outputs

show ap wlan 802.11a <AP name>

show ap wlan 802.11b <AP name>

grep include "AP name" "show advanced 802.11a summary"

grep include "AP name" "show advanced 802.11b summary"

-hope this helps-

Arshad Safrulla
VIP Advocate VIP Advocate
VIP Advocate

Which mode (local, Flex, mesh) the 1562 AP is in? It doesn't support mesh mode in this version.

______________
Arshad Safrulla
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