PoE with WS-C4507R+E

Azariel Rodriguez Parra · ‎12-17-2014

I have a problem with a switch WS-C4507R+E when I connect an AP 3501I the AP doesn´t turn on, but only in th first card because

in the second card the AP turn on, the problem is only with the first card, in this card are 7 phone and they work fine.

The switch has 1217w remaining, the AP was connected to other ports in the same card but it doesn´t turn on.

How can I test if the port or the card is working fine.

I hope you can help me.

Leo Laohoo · ‎12-17-2014

Maybe you've got a cable issue.

What are your line cards? Post the output to the following commands:

1. sh version

2. sh module

Azariel Rodriguez Parra · ‎12-18-2014

show version
Cisco IOS Software, Catalyst 4500 L3 Switch Software (cat4500e-ENTSERVICESK9-M), Version 15.0(2)SG, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Tue 26-Apr-11 17:17 by prod_rel_team
Image text-base: 0x10000000, data-base: 0x12E7F8F0

ROM: 12.2(44r)SG9
Darkside Revision 4, Nexu Revision 12, Fortooine Revision 1.32

COR1-MOR-MX uptime is 1 year, 3 weeks, 1 day, 22 hours, 58 minutes
Uptime for this control processor is 1 year, 3 weeks, 1 day, 22 hours, 52 minutes
System returned to ROM by power-on
System restarted at 09:58:47 UCT Mon Nov 25 2013
System image file is "bootflash:cat4500e-entservicesk9-mz.150-2.SG.bin"

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
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agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

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http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco WS-C4507R+E (MPC8548) processor (revision 12) with 524288K bytes of memory.
Processor board ID
MPC8548 CPU at 1GHz, Supervisor 6L-E
Last reset from PowerUp
21 Virtual Ethernet interfaces
112 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
511K bytes of non-volatile configuration memory.

Configuration register is 0x2101

show module
Chassis Type : WS-C4507R+E

Power consumed by backplane : 40 Watts

Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
1 48 10/100/1000BaseT Premium POE E Series WS-X4648-RJ45V+E
2 48 10/100/1000BaseT Premium POE E Series WS-X4648-RJ45V+E
3 6 Sup 6L-E 10GE (X2), 1000BaseX (SFP) WS-X45-SUP6L-E
7 12 1000BaseX (SFP) WS-X4612-SFP-E

M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
1 c89c.1dd0.e8e0 to c89c.1dd0.e90f 2.0 Ok
2 503d.e516.d5f0 to 503d.e516.d61f 2.0 Ok
3 c89c.1d60.65c0 to c89c.1d60.65c5 3.0 12.2(44r)SG9 15.0(2)SG Ok
7 6c41.6aca.e8c0 to 6c41.6aca.e8cb 2.0 Ok

Mod Redundancy role Operating mode Redundancy status
----+-------------------+-------------------+----------------------------------
3 Active Supervisor RPR Active

The strange is that en the second card the AP works fine, I have the problem only in the first card.

Thanks...

Leo Laohoo · ‎12-19-2014

Ok, 46XX line card supports TDR. Do the following commands:

1. Command: test cable tdr interface <BLAH>;

2. Wait for 61 seconds for the cable diagnostics to run;

3. Command: sh cable tdr interface <BLAH>; and

4. Post the output to #3.