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902
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pre-download image completed but fail to update to new firmware

owen2
Level 1
Level 1

Hi Guys,

i have tried using TFTP to upload the firmware.
managed to upload the firmware. 

after rebooting the controller, the controller is not using the new firmware.

the backup image just becomes 0.0.0.0  ???

 

checking on the log make me wonder, do i need to change the country code???

%LWAPP-3-STATIC_IP_ERR: spam_lrad.c:55633 Configured static IP Address is not valid for AP 6c:31:0e:91:70:00
*spamApTask0: Mar 08 21:51:00.762: %CAPWAP-3-MDNS_INIT_NOT_DONE: capwap_ac_sm.c:8431 mDNS module is not initialized yet, but a mDNS AP : 6c:31:0e:b1:08:20 has joined.Aggregated query is not sent until mDNS init.
*spamApTask0: Mar 08 21:51:00.759: %CAPWAP-3-AP_AUTOCONVERT_ERR: capwap_ac_sm.c:3710 The system is unable to autoconvert AP 6c:31:0e:b1:08:20 to supported mode.
*spamApTask0: Mar 08 21:51:00.746: %LWAPP-3-RD_ERR6: spam_lrad.c:12094 APs (6c:31:0e:b1:08:20) regulatory domain (-E) is not supported in country (SG ), slot 80211a (1) supports -S
*spamApTask0: Mar 08 21:51:00.746: %LWAPP-3-RD_ERR6: spam_lrad.c:12041 APs (6c:31:0e:b1:08:20) regulatory domain (-E) is not supported in country (SG ), slot 80211xor (0) supports -S
*spamApTask0: Mar 08 21:50:58.764: %LWAPP-3-RD_ERR6: spam_lrad.c:12094 APs (6c:31:0e:b1:08:20) regulatory domain (-E) is not supported in country (SG ), slot 80211a (1) supports -S
*spamApTask0: Mar 08 21:50:58.764: %LWAPP-3-RD_ERR6: spam_lrad.c:12041 APs (6c:31:0e:b1:08:20) regulatory domain (-E) is not supported in country (SG ), slot 80211xor (0) supports -S

Need help.

 

 

1 Accepted Solution

Accepted Solutions

Scott Fella
Hall of Fame
Hall of Fame

You should add more information to your post.  What controller, what access points, what code and what new image have you tried.  If the controller reboots without the new image, then it's either a corrupt image or the image you want to go with requires another intermediate image.

-Scott
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View solution in original post

7 Replies 7

Scott Fella
Hall of Fame
Hall of Fame

You should add more information to your post.  What controller, what access points, what code and what new image have you tried.  If the controller reboots without the new image, then it's either a corrupt image or the image you want to go with requires another intermediate image.

-Scott
*** Please rate helpful posts ***

HI @Scott Fella 

 

AP2802I running as controller and AP.

Updating firmware from 8.5.131  to 8.10.151

 

 

I would have to say that you are not upgrading the mobility express controller properly.  My suggestion is to search around and look at some blogs or videos on this topic.  That will help you get the image to the ap and be able to upgrade.  There are so many docs out there on this.

-Scott
*** Please rate helpful posts ***

Take a look at this video: Cisco Mobility Express Upgrade - YouTube

-Scott
*** Please rate helpful posts ***

@Scott Fella its the same step as what i did

I did another try upgrading to 8.5.182 first, it succeed!!!!!

lastly upgrade to 8.10 151, it work like magic.

 

 

There you go... maybe you can't jump that high, but the release notes should mention that.

-Scott
*** Please rate helpful posts ***

Leo Laohoo
Hall of Fame
Hall of Fame

@owen2 wrote:
regulatory domain (-E) is not supported in country (SG ), slot 80211a (1) supports -S

I'm just sayin'.

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