Prime Infrastructure 1.4: Error message in browser:ifd.getElementsByTagname("textarea")[0] is undefined

[joerg]

Hi @All,

I have an issue with Prime Infrastructure 1.4.2. After running several days, I allways get the following error message: ifd.getElementsByTagname("textarea")[0] is undefined

when adding a template.

I have added a screenshot.

Bowser Mozilla 24.ESR 

regards

Joerg

[Rasika Nayanajith]

Let's hope PI 2.2 (expect to come in Dec time frame) is better than what we have today. Here is a quick start guide of that & better you plan for that upgrade. Keep in mind, as per this no inline upgrade & you have to build it from fresh & restore your data.

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-2/quickstart/guide/cpi_qsg.html#pgfId-113783

HTH

Rasika

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[joerg]

Hi Rasika,

thanks for your answer. This actually does not solve my problem, but perhaps customer will give this a try.

Let´s see

Regards

Joerg

[hegefd]

Hi did you get this resolved?  i am getting this when trying to generate an ap inventory