Prime map N/A WLAN APs infos

[Gehrig_W]

Hello Cisco WLAN Experts,

today I discovered a problem with Cisco Prime map.

One of our maps is not showing the WLAN AP infos correctly anymore.

All APs in 2.4GHz-band show up with name N/A and no symbol for the 802.11b-antenna.

I tries several Browsers already.  A colleague and the root-user do not have this problem.

 

Here is a picture that shows the problem.

I tried also to remove and add APs. But that doesn't help.

Any idea how to get rid of this ?

Thank You in advance

Winfried

[Arshad Safrulla]

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[Gehrig_W · Accepted solution]

Hello Arshadsaf,

thank You for Your hints.

It looks like a problem with the Planning mode.

I opened Planning Mode for this floor and had problems to open the map also.

When I went back into the normal Prie heatmap, everythings was ok again.

Kind regards

Wini