Problem Joining AIR-CAP1602I-C-K9 with WLC 5508

[sitanalabart]

Hi,

I am having trouble to get AIR CAP1602I-C-K9 attached to a 5508 WLC running code 7.4.110.0

Here is what I got from the AP logs:

====================================================================================================

Extracting files...

ap1g2-k9w8-mx.152-2.JB2/ (directory) 0 (bytes)

extracting ap1g2-k9w8-mx.152-2.JB2/K5.bin (75790 bytes)!!!!

*Dec  6 15:09:23.011: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Dec  6 15:09:23.535: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 172.16.10.100 peer_port: 5246

*Dec  6 15:09:23.535: %CAPWAP-5-SENDJOIN: sending Join Request to 172.16.10.100

*Dec  6 15:09:23.535: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.

*Dec  6 15:09:23.535: %CAPWAP-3-ERRORLOG: CAPWAP!

extracting ap1g2-k9w8-mx.152-2.JB2/ap1g2-k9w8-mx.152-2.JB2 (9202946 bytes)!!!!!!!!! SM handler: Failed to process message type 10 state 5.

*Dec  6 15:09:23.535: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller

*Dec  6 15:09:23.535: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 172.16.10.100perform archive download capwap:/ap1g2 tar file

*Dec  6 15:09:23.583: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.

*Dec  6 15:09:23.587: Loading file /ap1g2...

*Dec  6 15:09:24.007: %LINEPROTO-5-UPDOWN:!!!!!!!!!!! Line protocol on Interface Dot11Radio0, changed state to down

*Dec  6 15:09:24.063: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up!!!!!!!!!!!

*Dec  6 15:09:25.139: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up!!!!!!!!!!

*Dec  6 15:09:26.135: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Premature end of tar file

ERROR: Problem extracting files from archive.

Download image failed, notify controller!!! From:7.4.1.37 to 7.4.110.0, FailureCode:3

archive download: takes 63 seconds

*Dec  6 15:10:26.851: capwap_image_proc: problem extracting tar file

====================================================================================

after that the AP reboots and do same process over and over again,

Please help..

Many Thanks,

Barth

[sitanalabart]

Here is the info about AP and WLC:

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 7.4.110.0

Bootloader Version............................... 1.0.1

Field Recovery Image Version..................... 6.0.182.0

Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2

Build Type....................................... DATA + WPS

System Name...................................... WLC1-AP

System Location..................................

System Contact...................................

System ObjectID.................................. 1.3.6.1.4.1.9.1.1069

Redundancy Mode.................................. Disabled

IP Address....................................... 172.16.10.100

Last Reset....................................... Power on reset

System Up Time................................... 0 days 4 hrs 12 mins 28 secs

System Timezone Location.........................

System Stats Realtime Interval................... 5

System Stats Normal Interval..................... 180

Configured Country............................... US  - United States

Operating Environment............................ Commercial (0 to 40 C)

--More-- or (q)uit

Internal Temp Alarm Limits....................... 0 to 65 C

Internal Temperature............................. +44 C

External Temperature............................. +28 C

Fan Status....................................... OK

State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled

Number of WLANs.................................. 1

Number of Active Clients......................... 0

Memory Current Usage............................. Unknown

Memory Average Usage............................. Unknown

CPU Current Usage................................ Unknown

CPU Average Usage................................ Unknown

Burned-in MAC Address............................ F8:72:EA:EF:2E:A0

Power Supply 1................................... Present, OK

Power Supply 2................................... Present, Power Off, Fan On

Maximum number of APs supported.................. 100

AP4403.a7fd.f040#sh ver

Cisco IOS Software, C1600 Software (AP1G2-K9W8-M), Version 15.2(2)JB, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Tue 11-Dec-12 04:45 by prod_rel_team

ROM: Bootstrap program is C1600 boot loader

BOOTLDR: C1600 Boot Loader (AP1G2-BOOT-M) LoaderVersion 15.2(2)JAX, RELEASE SOFTWARE (fc1)

AP4403.a7fd.f040 uptime is 4 minutes

System returned to ROM by power-on

System image file is "flash:/ap1g2-k9w8-mx.152-2.JB/ap1g2-k9w8-mx.152-2.JB"

Last reload reason:

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AIR-CAP1602I-C-K9    (PowerPC) processor (revision B0) with 98294K/32768K bytes of memory.

Processor board ID FGL1711ZJNW

PowerPC CPU at 533Mhz, revision number 0x2151

Last reset from power-on

LWAPP image version 7.4.1.37

1 Gigabit Ethernet interface

2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 44:03:A7:FD:F0:40

Part Number                          : 73-14671-04

PCA Assembly Number                  : 000-00000-00

PCA Revision Number                  :

PCB Serial Number                    : FOC16517DZ1

Top Assembly Part Number             : 800-38552-01

Top Assembly Serial Number           : FGL1711ZJNW

Top Revision Number                  : A0

Product/Model Number                 : AIR-CAP1602I-C-K9

Configuration register is 0xF

AP4403.a7fd.f040#sh inventory

NAME: "AP1600", DESCR: "Cisco Aironet 1600 Series (IEEE 802.11n) Access Point"

PID: AIR-CAP1602I-C-K9 , VID: V01, SN: FGL1711ZJNW

[Leo Laohoo · Accepted solution]

AIR-CAP1602I-C-K9
Configured Country............................... US  - United States

Your AP has the wrong REGULATORY DOMAIN. 

This is why the AP won't join the WLC.  Your AP has the regulatory domain of "-C" which is countries like Pakistan, China, Indonesia, Macau, etc.  Your WLC is set for US. 

[Leo Laohoo · Accepted solution]

Refer to this document:  Wireless LAN Compliance Status

[Rasika Nayanajith]

Did you check u hv configured AP policies on ur WLC? What is "show auth-list" output looks like on ur WLC?
If so u need to add AP eth MAC on to this list.

Sent from Cisco Technical Support iPhone App

[sitanalabart]

Hi Leo,

i already set WLC regulatory domain to ID (Indonesia) but the error still occur, so i change it back to US..later on I will try it again..

Hi Rasik,

Yes i already add AP MAC to the authentication list..

[Leo Laohoo]

i already set WLC regulatory domain to ID (Indonesia) but the error still occur, so i change it back to US..later on I will try it again..

Ok, if you did, can you please post the output to the WLC command "sh sysinfo"?

[Sandeep Choudhary]

HI Barth,

1.Please remove the old image from AP.

Connect Console cable into the AP and run the command "delete /f /r flash:ap1g2-k9w8-mx.152-2.JB2" and try again.

2. Please reboot the WLC(before reboot please save the config with right regulatery domain)

Hope it helps.

Regards

Dont forget to rate helpful posts.

[sitanalabart]

Hi all,

Thank you for the advices but I won't be able to do it untill Monday (office hour)

I'll post the result as soon as possible.

Many Thanks,

Barth

[sitanalabart]

Hi all,

it seems the code/firmware of the WLC is corrupted,

i try to join the AP to another 5508 WLC with same configuration (regulatory domain=ID) and it joins smoothly..

Thanks for your help, really appreciate it

Barth