Problems with Windows 10 clients when using WLC 8.2.161+AIR-CAP1602

[Vasco Costa]

Hi,

Anyone with AIR-CAP1602 experiencing problems with laptops running Windows 10?
All other type of wifi clients (smarphones, mac book, even surface with windows 10) use the network without any problem. It's only when they are connected to the 1600 AP, they are branded as being in "RUN" state by the WLC but the laptops don't have connectivity. Once they connect to any different type of APs, they are up an running.

2x 2504 with AirOS 8.2.161

They have several APs; 2700, 1700, 1600 and 1140.

-smarphones + all APs= ok
-windows surface with windows 10 + AP 1600 = ok

-windows 8.1 laptop + AP 1600 = ok
-windows 10 laptops + 1600 AP = NOK
-windows 10 laptops + any AP other than 1600 = ok

Regards,
Vasco

[anumpand]

My customer is on code 8.2.167.0 and he is facing same issue. What do you suggest?

[Leo Laohoo]

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@anumpand wrote:
My customer is on code 8.2.167.0 and he is facing same issue. What do you suggest?

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Please create a new thread so we can help.

[Mika_Rlayang]

Hi

Are they running a stand alone or lightweight set up?

Yes we were able to resolve the issue. This may not the same for your case.
End-users PC was added to the correct Active Directory OU, and laptop was
restarted which updated the local security policy on the end-users
workstation with with the updated Active Directory Domain Security Policy
updated settings. They were able to connect to the WAP after that.