Registering CAP 3502 in WLC

[matthewlogan46]

Hi,

I have a Cisco Wireless LAN Controller AIR-CT5508-K9 running Software Version 7.0.98.218. This WLC has registered ten AP model 1240.

Now I have configured fiive CAP3502 with static capwapp commands, when I connect the CAP-3502 in the network, in the WLC I see the status "downloading" then the CAP restart, and the console show the message *Mar  1 00:15:39.033: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER, and never the CAP3502 is registered in the WLC.

Information about the CAP3502 (show version)

Model: AIR-CAP3502I-A-K9 

Cisco IOS Software, C3500 Software (AP3G1-K9W8-M), Version 12.4(23c)JZ, RELEASE SOFTWARE (fc1)

System image file is "flash:/ap3g1-k9w8-mx.124-23c.JZ/ap3

LWAPP image version 7.0.98.218

Information about the WLC:

Model: AIR-CT5508-K9

Software Version: 7.0.98.218

You have suggestions?

[Scott Fella · Accepted solution]

Take a look at the compatibility matrix. 7.0.98.x is not supported by the 3500's. you need to upgrade to 7.0.116.0 or newer.

http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html#wp81600

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