RMA for Faulty Wireless IP Phone Batteries

[ositechintl]

   Can i claim a warranty for faulty wireless IP Phone Batteries instead of Wireless IP Phones through Cisco RMA. Also  i have the valid Smartcare contract with Cisco.

[blakekrone]

what's wrong with the batteries that makes you believe they are faulty? I've never tried to RMA a battery, I think those are not covered, they are pretty cheap.

Sent from Cisco Technical Support iPhone App

[migilles]

The 792x batteries are covered under the standard 90 day warranty.

The 792x battery allows for 300-500 full cycle charges before it will lose 30% of the capacity.
After that, the capacity could be reduced to 70-80%.