Solved: Roaming and fast roaming C9120AXI-E

cla7109 · ‎03-19-2024

Hi everyone, I have C9800 17.09.04a and C9120AXI-E with 802.11r enabled but in some case the clinet doesn't work correctly,
instead to use the FT works with normal roaming (eap and 4WH). Devices Dell and HP. someone can help me?

marce1000 · ‎03-19-2024

- I would presume this would depend on client capabilities to (make sure wifi drivers are up to date) ; if you really want to know what is going in certain conditions or why something doesn't work , then you need to engage in client debugging according to https://logadvisor.cisco.com/logadvisor/wireless/9800/9800ClientConnectivity , these debugs can be analyzed with Wireless Debug Analyzer

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

View solution in original post

marce1000 · ‎03-19-2024

- I would presume this would depend on client capabilities to (make sure wifi drivers are up to date) ; if you really want to know what is going in certain conditions or why something doesn't work , then you need to engage in client debugging according to https://logadvisor.cisco.com/logadvisor/wireless/9800/9800ClientConnectivity , these debugs can be analyzed with Wireless Debug Analyzer

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Leo Laohoo · ‎03-19-2024

@cla7109 wrote:
C9800 17.09.04a and C9120AXI-E

Post the complete output to the following command:

sh device classifier mac-address <MAC ADDRESS> detail