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ritesh@knorish
Beginner

Rv340w dual VPN router wireless freeze

Hi,

We have installed Cisco RV340W dual WAN Wireless-AC VPN Router in our office but since it start day the wifi freeze in few days regularly. Previously we thought it was due to update but even after disabling the update and firewall the error persist. Sometimes we have to restart the router 3-4 times in a day, without a restart the wifi stays disconnect. Not its getting too annoyed to all the staff, I tried to resolve this but there was no article/solution on how to troubleshoot and fix this problem.

Please help us in fixing the problem.

4 REPLIES 4
balaji.bandi
VIP Master

How many users ? since you mentioned new open a SMP TAC case easy to diagnosis and offer fix.

 

BB

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We are around 15-20 user throuh wifi and 10-15 users through LAN connection. I would also like to mention that the LAN connection works fine troughout but wifi gets disconnect. We have both 2.5G and 5G but both are of no use as most of the time they are disconnected.

marce1000
VIP Advisor

 

 - Check the logs when this happens, or use  a syslog-server , to have a continuous follow-up on log-messages

 M.

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