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Some client data not being populated after upgrading to NCS 1.1.0.58

eajackson
Level 1
Level 1

After upgrading to Cisco Prime NCS 1.1.0.58 some of the client data is not being populated or gathered. The graphs labeled "Client Count By Association/Authentication" and "Client Count By Wireless/Wired" are no longer being updated? Not sure what was changed during the upgrade or where to look to get it to start collecting the data again?                  

4 Replies 4

Scott Fella
Hall of Fame
Hall of Fame

Eajackson,

Make sure your WLC, MSE and WCS/NCS code matches the compatibility matrix here:

http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html

Sent from Cisco Technical Support iPhone App

-Scott
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That was it. Thanks.

Glad you got it working!

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-Scott
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I think I spoke to soon. All of the codes match now but it is still not pulling in the client data?

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