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Unable to access WLC 9800-L Web UI

shadowplay101
Level 1
Level 1

I don't know why I am having such a hard time with this. I am familiar with the 2504/3504, but new to 9800-L

I am running version 16.2

Two questions:

1. Are these the write command to Factory Default the 9800-L?

WLC#write erase
WLC#reload

The reason I ask, is because if execute the above, I get back to the "Day 0 Wizard", but 2 vlans that I created previously are still in the config.

Why don't these command get rid of these vlans?

 

2. The guide states I should be able to plug my laptop to the "service port" to access the WebUI at 192.168.1.1

My laptop is 192.168.1.254/24 and can't get to the the Web based Configuration Wizard

 

Is 192.168.1.1 the default IP address when my WLC is at factory settings?

 

 

Thank you for the help!

 

1 Accepted Solution

Accepted Solutions

Arshad Safrulla
VIP Alumni
VIP Alumni

1. Yes. You can use write erase to remove the config. If you need to delete the VLAN’s, delete VLAN.dat in the flash. Remember 9800 runs IOS-XE so it will mostly behave similar to a Catalyst switch (Not 100%)

2. I would say just get rid of the wizard. Do the basic config via CLI. Then access the WLC via GUI over the in-band mgmt or service port. Most probably you cannot access it over the GUI is because http server in WLC might not have enabled by default. In any of my deployments I haven’t used day 0 config wizard. Below is what I will do

1. configure the Gig 0 (service port) and switch uplinks. Create L3 SVI’s for in-band mgmt.

2. enable http server and authentication for http server.

3. create user credentials and enable secret (priv 15)

4. add default routes for global and mgmt vrf. (Service port is mgmt vrf, so without the route you will not be able to access)

5. configure line vty access.

6. Disable both 2.4 and 5 radios globally in the WLC and set the AP country and the re-enable the radios. If you want to skip GUI configuration wizard then this step is compulsory.

7. set wireless management interface. (Only 1 supported in 9800 platforms) 

8. Set ntp and time related stuff.

Once you make sure that the controller is accessible and working as expected, the you can start hardening the controller and start the wireless configuration part.

View solution in original post

2 Replies 2

Arshad Safrulla
VIP Alumni
VIP Alumni

1. Yes. You can use write erase to remove the config. If you need to delete the VLAN’s, delete VLAN.dat in the flash. Remember 9800 runs IOS-XE so it will mostly behave similar to a Catalyst switch (Not 100%)

2. I would say just get rid of the wizard. Do the basic config via CLI. Then access the WLC via GUI over the in-band mgmt or service port. Most probably you cannot access it over the GUI is because http server in WLC might not have enabled by default. In any of my deployments I haven’t used day 0 config wizard. Below is what I will do

1. configure the Gig 0 (service port) and switch uplinks. Create L3 SVI’s for in-band mgmt.

2. enable http server and authentication for http server.

3. create user credentials and enable secret (priv 15)

4. add default routes for global and mgmt vrf. (Service port is mgmt vrf, so without the route you will not be able to access)

5. configure line vty access.

6. Disable both 2.4 and 5 radios globally in the WLC and set the AP country and the re-enable the radios. If you want to skip GUI configuration wizard then this step is compulsory.

7. set wireless management interface. (Only 1 supported in 9800 platforms) 

8. Set ntp and time related stuff.

Once you make sure that the controller is accessible and working as expected, the you can start hardening the controller and start the wireless configuration part.

Leo Laohoo
Hall of Fame
Hall of Fame

@shadowplay101 wrote:

Why don't these command get rid of these vlans?


No because the "write erase" command does not delete the VLAN.dat file.

The 9800 is not "just" a WLC.  Think of it as a Catalyst switch with a WLC image "on top".  

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