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unable to add access point to WLC

hussainminshad
Level 1
Level 1

unable to add access point to WLC :

here is details of access point :

air-cap 1532i-e-k9 ( outdoor ap)

controller :5508

16 Replies 16

WiFi Trainers
Level 1
Level 1

Hi Hussain,

Can you give more details about the problem:

-What is the software version of the WLC?

-What is the country code setting on the WLC? Does it support 'E' regulatory domain AP?

-Is the AP joining in MAP or RAP mode?

-Are you seeing the AP send a discovery request o?

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WLC software version : 8.0.120.0

country code : US

AP mode : RAP

terminal  details:

*Sep 26 01:14:43.119: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Sep 26 01:14:50.571: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 172 .16.50.10:5246
*Sep 26 01:15:01.751: AP has SHA2 MIC certificate - Using SHA2 MIC certificate f or DTLS.

*Sep 26 01:15:00.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i p: 172.16.50.10 peer_port: 5246
*Sep 26 01:15:00.531: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 172.16.50.10 peer_port: 5246
*Sep 26 01:15:00.531: %CAPWAP-5-SENDJOIN: sending Join Request to 172.16.50.10
*Sep 26 01:15:05.531: %CAPWAP-5-SENDJOIN: sending Join Request to 172.16.50.10
*Sep 26 01:15:45.343: %MESH-3-TIMER_EXPIRED: Mesh Lwapp join timer expired
*Sep 26 01:15:45.343: %MESH-3-TIMER_EXPIRED: Mesh Lwapp join failed expired
*Sep 26 01:15:45.343: Mesh setting the ethernet port 0 state to 0
*Sep 26 01:15:45.343: %MESH-6-LINK_UPDOWN: Mesh station XX.XX.XX.XX link Down
*Sep 26 01:16:05.567: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 172

Hi Hussain,

You have mentioned your AP model is: air-cap 1532i-e-k9

If you have enabled US as the country code on the AP, it will need to have the following regulatory domain setting: air-cap 1532i-A-k9. Unless you disable US and enable the correct country code setting on the WLC it will continue to fail to join.

Can you paste the output of 'debug capwap event enable' and 'debug capwap errors enable' from the WLC?

Best Regards,

www.wifitrainers.com

Learn from the Best To be the Best!

hi,

do we need to change country to "DE"

regards,

minshad.

Hi Hussain,

As per the below list there are a lot of countries where a E regulatory domain AP can be used (Denmark being one of them):

http://www.cisco.com/c/en/us/products/collateral/wireless/access-points/product_data_sheet0900aecd80537b6a.html

However please select the country code based on where the AP is deployed and select appropriately so that you do not run into any regulatory domain restrictions wrt AP power level and channels.

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i have aircap 702w-a-k9 in WLC. if i change country will it effect to other ap?

multiple country will support 1532i access point? 

Hi Hussain,

Multiple country codes are not yet supported with mesh AP's. If you would like to run your 1532 in local or flex mode it can co-exist with the A domain 702 AP. If you would like to run it in mesh mode, you will need to connect the 702 AP to a different WLC.

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hi,

how i can configure in local mode?

regards,

Is there anyway i can run standalone? 

Hi Hussain,

Yes you can use the AP in standalone mode as well. The 1532 has Autonomous AP images as well:

https://software.cisco.com/download/release.html?mdfid=284620603&flowid=48545&softwareid=284180979&release=15.3.3-JD&relind=AVAILABLE&rellifecycle=ED&reltype=latest

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hi 

here is error i get when uploading it

%Error opening tftp://255.255.255.255/ap1g3-k9w7-tar.default (no such file or directory)

hi

if i change WLC region setting to other country will it work ? but i need 2 model access point to be controlled by controller.

regards,

Hi Hussain,

Regarding your earlier query you seemed to have entered incorrect IP address of the TFTP server. Shows as 255.255.255.255. Please see the below link which will help with conversion:

https://supportforums.cisco.com/docs/DOC-14636

You can also use the archive download method. A quick search on youtube will give instructions on how to do it. 

You can unfortunately use only one country code when using mesh AP's.

Best Regards,

www.wifitrainers.com

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Join us on LinkedIn to get access to our free tech-talks and training resources!!!

 

yes. if i change country code to "DE" both AP will work ?

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