01-15-2020 11:45 PM - edited 07-05-2021 11:32 AM
We tried to connect Cisco Aironet 1815<8.5.140.0>, but some android device (Android OS 9) <not all Android device> is unable to connect to the AP.
The SSID is not broadcast setting.
Do you have any idea to solve this issue?
If not, we will update firmware from 8.5.140.0 to 8.5.151.0
We will wait for some advise
Best regards,
01-16-2020 01:20 AM
01-16-2020 04:08 PM
02-06-2020 05:33 PM
Yesterday, I update the firmware from 8.5.140.0 to 8.5.151.0, but this issue is not solved.
So I check the spec of the android device which is able to connect to AP.
I found that the device only support 2.4 GHz.
After that I create new SSID with the Wireless Policy setting as 2.4 GHz only.
Then, I confirmed that the device is able to connect to the AP with new SSID.
I guess that the function of dual band client is not good work.
Do you have any idea or comments?
02-06-2020 06:40 PM
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