04-27-2018 08:10 AM - edited 07-05-2021 08:34 AM
Hello,
We are encountering an issue with AIR-AP2800I series in Flexconnect.
We have a VLAN X as native VLAN for the Access Points, and this VLAN X is also used for clients on a remote site.
We had old AP's before and it was working fine, but with these new AP's 2800, it seems clients cannot get an IP address. But they can get an IP address on another SSID mapped to another VLAN which is not the native VLAN.
Did one of you have the same issue ?
04-30-2018 02:45 AM
I'm assuming you have a Vlan support enabled under AP > Flexconnect and have native vlan added?
Are you using AP specific or Group inheritance? How is the WLAN VLAN mapped under your Flexconnect group? Are you using Cisco switches? What is the native vlan on the ports connecting to the APs? Is is trunked and all relevant VLANs allowed?
Serge.
04-30-2018 03:03 AM
Hello,
Yes I have Vlan support enabled under AP > Flexconnect and have native vlan added
I am using AP group inheritance from Flexconnect group, and the native vlan is set on cisco switch.
we did not touch to the switch as it's just a replacement of old AP's to 2800.
thank you,
04-30-2018 03:08 AM
Strange, I'm using 3800s on a similar setup, works fine with native VLAN same or not.
You have definitely enabled local switching on the WLAN? And checked all APs are configured same in the RF space?
04-30-2018 07:42 AM
05-02-2018 12:34 AM
We're running 8.3.122.0 on a SSO with 2 x 5508, it should be ok, there must be something on this remote site causing a problem...
05-02-2018 02:23 AM
Possible. Maybe MTU to large?
Can the AP join successfully? If not, what is a debug ap [mac of the ap] on the wlc showing when reloading the AP?
05-07-2018 01:35 AM
Yes the AP is joined without any problem.
And MTU is also fine.
I will investigate further...
05-07-2018 03:58 AM
05-07-2018 04:46 AM
Of course, I'll keep you informed when I have some news. ;-)
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