voice call (skype , LINE , WhatAPPs) call not stable (WLC5520 , FlexConnect )

[Ethan and Mia]

Hi all , I have an issue regarding the voice,

WLC 5520  ver 8.10

Our APs are FlexConnect   and no any QoS , I had test the internet by PING to SKYPE , LINE  host   every look properly , Now I am focusing at VOICE , What should I do next ? receommend please .

Thanks in advance.

[Rasika Nayanajith]

Hi

This document will help you

https://www.cisco.com/c/en/us/td/docs/wireless/technology/vowlan/troubleshooting/vowlan_troubleshoot/2_Gen_Troubleshooting_Guidelines.html 

HTH

Rasika

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