WAP321 connect issue

[TupeloIT]

I have a WAP321 and I am unable to connect to it nor can i access the internet when connected directly to it

[Richard Bradfield]

Hi Sharon,

Have you followed the quick start guide as link below

http://www.cisco.com/c/dam/en/us/td/docs/wireless/access_point/csbap/wap121/quick_start/guide/WAP_121_321_QSG.pdf

regards

Richard

[mohanak]

Try to reset the device to factory defaults:

To reset the device to factory default settings:

• To restore the device to the factory default settings, with the power on,

press-and-hold the Reset button with a bent paperclip for more than 10

seconds. (12-13 seconds usually works well)

– All of the lights will go off.

– Release the Reset button when power light turns on.

Configuration Guide : http://www.cisco.com/c/dam/en/us/td/docs/wireless/access_point/csbap/wap121/administration/guide/WAP121_321_AG_en.pdf