WCS 7.0.164.0 - solid.exe crash

[gabsfedor]

Hi,

last week my WCS services stopped after the program solid.exe crashed. Looking at the WCS log file and the windows event log I see that the crash came after the daily cleanup of the database was finished, then solid.exe crashed, then a bunch of java exception show up related to solid.exe. After a reboot of the server I was able to get the WCS running again and there haven't been any problems since. Has this happened to anyone else? Is there a way of keeping it from happening again?. Thanks and regards,

Gabriel.

[Surendra BG]

Hi,

Here is the bug which we may be hitting..

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtf23192

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtl57406

Conatct Cisco TAC for further assistance..

lemme know if this answered your question..

Regards
Surendra
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[gabsfedor]

Yes that does seem to be the bug that I hit. In the bug description you posted for WCS version 7 it says that the problem is fixed on version 7.0.171.68, do you know if that version has a release date set already?, the last one that is available for download is 7.0.164.3. Regards,

Gabriel.

[Surendra BG · Accepted solution]

Hi Gabriel,

We need to get intouch with the Developemnt team on this.. So the best action plan is to open up a TAC case with up.. Just heard few days back that we do hav a fix for this..

lemme know if this answered your question..

Regards
Surendra
====
Please dont forget to rate the posts which answered your question and mark it as answered or was helpfull

[gabsfedor]

OK, I will open a TAC case for it. Thanks for your help. Regards

Gabriel.

[pbelica]

Hi,

is there any update with this issue?

I`m experiencing same problem with solid.exe. and WVS version 7.0.172.0

Every two days WCS hang-up with solid.exe problem in event viewer

thanx