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WCS 7.0 time zone problem

gabsfedor
Level 1
Level 1

Hello,

I've recently installed WCS 7.0 on a windows 2003 server and set the time zone on windows to be my local time, UYST which is GMT -2, but when I check on the WCS all times are on GMT not on UYST. Now if I change the time zone on windows to brazil, all times are shown correctly on WCS as BRST, so I know that WCS can display timezones other than GMT, it just doesn't seem to like UYST for some reason. Is there a way to define that time zone on the WCS application or at least check which timezones are supported?.     

Regards,

Gabriel

4 Replies 4

Nicolas Darchis
Cisco Employee
Cisco Employee

Hi

I tried on my lab ACS to set the timezone to GMT-2 (Mid-atlantic). and it reflected in WCS (you need to stop and start WCS to take effect).

However, I think that the timezone you mention is GMT-3 but becomes GMT-2 in summer time which can hardly be tested since we're in winter time.

But it doesn't seem that ACS has trouble with timezones to me...

Nicolas

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Don't forget to rate answers that you find useful

Thanks for your reply Nicolas, I tried configuring the GMT -2 mid-atlantic timezone and as you said it shows correctly on WCS as GST. But if I try with for example GMT -3 Buenos Aires time zone or GMT -2 Montevideo time zone, all times are shown on WCS as GMT. As you said is not that there's a problem with the time zones on WCS is just that it doesn't recognizes some of them, that's why I was wondering if there was a way to manually add them or request them to be added on a patch.

Regards,

Gabriel Silva.

Those timezones also work fine for me.

How do you check the time ? I go on the report launch pad, and when you try to create a new report, the WCS will show for example " Current Server Time: 12/09/2010 05:26:37 BRST"

It might be due to a local problem on your windows.

I'd suggest either trying another machine or opening a TAC case to dig in the logs.

Nicolas

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Don't forget to rate answers that you find useful

I check the time the same way by going to the report launch pad. Thanks for your help, I'll try with the TAC and see what they can find.

Regards,

Gabriel

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