wcs license upgrade issue

[bose_boss]

Dear all,

We have two 4400 controllers which support 50 Access points each and wcs with 100 base license.Now we added 5508 controller supports 50 access points.wcs is upgraded with another 50 ap license.The 5508 controller is joined to wcs and the licence showing permanent.WCS showing all aps and showing both 100 and 50 licence as permanent.

But the issue is while loging into the wcs it showing the error message as"The system is in violation of license.The number of APs registered is greater then licensed."

What might be the reason.Please help me.

Attaching the screen shot.

Thanks in Advance

Bose.

[Nicolas Darchis]

Can you post a screenshot of your WCS license screen please ?

[bose_boss]

Screen shot is attached,

Here license showing permanent

What might the reason for showing earror message.

Thanks for your response

Bose

[Nicolas Darchis · Accepted solution]

Because your WCS is still licensed for 100 APs ....

There are 2 license level : Base and PLUS.

You had a 100 AP Base license.

You bought a PLUS_UPG license which upgrade 50 out of your 100 AP count to PLUS.

Result : you now have 100 AP licensed on WCS, out of which 50 have the "PLUS" feature set.

You should have ordered a "BASE ap count 50" license. or if you want to go to plus, a "plus_UPG" license but for the 100, and then a plus ap count 50.

[bose_boss]

Thank u very much..

We will takecare

[Vinay Sharma]

Thanks Nicolas for correct informaiton.

Hello Bose,

Nicolas is presentaing a LIVE webcast on Cisco Wireless CleanAir.

https://supportforums.cisco.com/videos/2296

Please register and get more info from Nicolas.

thanks,

Vinay Sharma

COMMUNITY MANAGER- Wireless

CISCO SUPPORT COMMUNITY