10-06-2009 10:18 AM - edited 07-03-2021 06:07 PM
Hi All,
Yesterday I upgraded WCS from 5.2.130 to 6.0.132 and now the WCS "home page" will not load. I've attached a screen shot of the error. Any help would be appreciated.
Thanks,
Scott
Solved! Go to Solution.
10-06-2009 11:07 AM
You can not downgrade, or you will loose your data.
You have in my opinion a configuration issue or a browser issue with the IE 8. Perhaps you can play with the settings to remove those messages.
WCS was not tested with IE 8 and not supported, perhaps try to tweak the settings in IE 8 to get it to work or convey to your management that IE 7 is needed.
I guess we can mark this resolved.
On a positive note: WCS does load and work, it's a browser issue here.
10-06-2009 10:29 AM
This is most likely a browser issue you are having.
Can you try using firefox?
10-06-2009 10:40 AM
Unfortunately no. We're restricted on the browsers we can use. I'm using IE 8.0.6001.18813. I've also updated to the latest Java and Flash Player versions.
Thanks,
Scott
10-06-2009 10:49 AM
IE 8 is not supported.
The Cisco WCS user interface requires Internet Explorer 7.0 with the Flash plugin or Mozilla Firefox 3.
http://www.cisco.com/en/US/docs/wireless/wcs/release/notes/WCS_RN6_0.html
10-06-2009 10:57 AM
That's odd that IE8 is not supported. WCS 5.2 tree worked just fine with IE8. I'm not sure what I need to do at this point then since I can't install FireFox and I can't downgrade from IE 8. I really do not want to downgrade from WCS 6.0 becuase, in my expierence, downgrades don't always go that well.
Thanks for your input lavramov, it is much appreciated.
10-06-2009 11:07 AM
You can not downgrade, or you will loose your data.
You have in my opinion a configuration issue or a browser issue with the IE 8. Perhaps you can play with the settings to remove those messages.
WCS was not tested with IE 8 and not supported, perhaps try to tweak the settings in IE 8 to get it to work or convey to your management that IE 7 is needed.
I guess we can mark this resolved.
On a positive note: WCS does load and work, it's a browser issue here.
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