04-26-2015 07:37 PM - edited 07-05-2021 03:02 AM
Due to corporate requirement we had changed the SSID from WORK to WORK1 and end users are not getting IP address.
We have reverted back to WORK still users are not getting IP address.
Where should I look so that this problem gets resolved?
04-26-2015 10:43 PM
Look at what dynamic interface map to this SSID, Make sure correct dynamic interface map to the SSID & DHCP information correctly configured on that interface
HTH
Rasika
04-26-2015 11:54 PM
I see correct interface is mapped to SSID and also see DHCP information is configured.
Two WLC are configured in mobility.
04-26-2015 11:58 PM
Get this output from WLC CLI for a client trying to connect. Attach it as .txt file so we can have a look
(WLC-1)>debug client <mac_address>
HTH
Rasika
04-27-2015 12:20 AM
04-27-2015 03:58 AM
Hello Rasika,
Issue is resolved. Mobility anchors were incorrectly assinged. We corrected it. Now we are getting IP address.
Thanks for you help
Regards
Ashok
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