WIFI 6E operation status down

[jewfcb001]

Hi All ,
I test AP9136 with WLC 9800-40 but I found the 5Ghz Slot 2 Admin Disable and 6Ghz Radio Operation Status down . 
For Policy Tag / Site Tag / RF Tag , I already configure not use default configuration . 
Please advise me . 

[marce1000]

  - Reboot the AP , just after boot connect to it and issue the command show logging ; check for additional info's, 

 M.

[jewfcb001]

 @marce1000 
Can you help me for the focus the log of AP9136? Thank you.

[Leo Laohoo]

What is the firmware of the controller?

What is the Regulatory Domain of the AP?

[jewfcb001]

@Leo Laohoo 
What is the firmware of the controller?
- C9800 running versuon 17.9.2

What is the Regulatory Domain of the AP?
- ROW with country Thailand (TH)

[marce1000]

                                  >..- ROW with country Thailand (TH)
  I don't know if this is related but if the particular regulatory domain does not support 6E the radio could remain disabled , according to https://www.wi-fi.org/countries-enabling-wi-fi-in-6-ghz-wi-fi-6e , Thailand is considering...

 M.

[jewfcb001]

@marce1000 

In Thailand I see information we can use radio 5.925-6.425 Ghz first . The regulatory domain of AP make Operation status down?

[marce1000]

  - Check the full AP model on the packing box (or on the AP) ; you may need extra configuring steps on the controller as  in :
     https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/217734-connect-and-join-a-row-domain-access-po.html

 M.

[jewfcb001]

@marce1000 
AP Model is C9136I-ROW . I try to change the country code that allow radio 6Ghz in other country. It's working fine but after I use my country code still not working I think might be IOS-XE or not ? 
Reference in attached

[Leo Laohoo · Accepted solution]

Upgrade to 17.9.3. 

If the 6E is still not enabled, talk to the Cisco AM/SE/Wireless PSS.  Different countries have different firmware version required to operate 6E.

For instance, we were told that Australia requires IOS-XE version 17.12.x.  

[jewfcb001]

@Leo Laohoo 
I already contact Local Cisco SE . I think may be waiting new IOS-XE for support my county . 

[Rich R]

Even if the regulator allows the channel use doesn't mean Cisco has