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Beginner

Wireless Controller 2504 why amy I now getting quoted CON-ECMU-LCT255A when purchasing licenses

Hello All,

 

Historically when I've asked my reseller for WLC adder licenses they have quoted me the line items L-LIC-CT2504-5A &
L-LIC-CT2504-UPG (zero value).  Now they are saying I have to purchase a compulsory contract item number CON-ECMU-LCT255A.  Is this correct or are they forcing an up-sell on me?  Note the system is in a residential environment and the client is not wanting contracts etc..

 

Thoughts anyone?

Regards

3 REPLIES 3
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Rising star

Anything beginning "CON-" is a smartnet contract and I'm pretty sure that isn't compulsory for these scenarios... sounds like shenanigans to me :P
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VIP Advocate

Just tested it here: https://apps.cisco.com/Commerce/home
It automatically adds the CON-ECMU-LCT225A and it looks like it cannot be removed. But it can be reduced to just 1 month (instead of the default 12), which equals around 17$.
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Thanks for the feedback Ric and Patoberli. I think this is the path I'll take and press them for a shorter term.