Wireless device cant detect network

[James Simpson]

Hi All

I have a test lab setup. I have a uk connection and a German connection.

UK-BO   = UK

DE-BO   =GER

Now I have 2 laptops and both laptops can see both connections no problem.

However I have a tablet. The tablet can see the UK network but not the Germany network. I have tried bouncing the German interface.

I have also tried adding teh network manually on the tablet and resetting to factory default aswell.

I have atteched the config tro see if the wireless guru's may see somethoing in the channel configuration

[Scott Fella]

Try disabling the 5ghz and see if the device can join on the 2.4ghz or set the channel manually on the 5ghz radio.

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[James Simpson]

Hi Scott

Thanks for your reply.

antenna gain 0

speed  basic-1.0 2.0 5.5 11.0 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0 m0. m1. m2. m3. m4. m5. m6. m7. m8. m9. m10. m11. m12. m13. m14. m15.

channel 2437

station-role root

!

So are we saying drop 5.5 from the speed above ?

[Scott Fella]

No... Disable the 5ghz radio for testing.

config t
interface Dot11Radio1
shut

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[James Simpson]

Ok Thanks I will give it a try

[James Simpson]

tried shutting dowen the 5Mhz radio still no joy. I e3ven tried the reverse of shutting down the 2.4 and keeping the 5 up

that didnt work either

[Scott Fella]

I would test with another device. It might be a problem with the tablet.

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[Scott Fella]

Try to set the SSID to open with no WPA2/AES and see. That will tell you if maybe that the device has an issue with WPA2/AES.

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[James Simpson]

I resolved the issue by changing the config of the 5GHZ radio

under interface dot radio 1

I added

antenna gain 0

spped range

channel 5520

The tablet can now see the german wifi

[Scott Fella]

+5 for figuring out the problem:)

Thanks,

Scott

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