06-24-2018 12:49 AM - edited 07-05-2021 08:46 AM
Hello,
Our wireless IP Phones are keep re-registering when ever we are moving from one AP coverage to other. There is no call drop/call quality issue while we are on active call and walk across the building moving from one ap to other, but ip phone un register and re-register once call end. we have signal strength above -67.
The access points are working only 5GHz radio, The 2.4 GHz network (802.11b/g) is disabled from controller.
Cisco WLC 8510 Software 8.3.133
Access Point : 3702i-E
CUCM 11.5.1.10000-6
Cisco Wireless IP Phone 7925G-EX
Appreciate a guidance to the fine tuning the issue
06-24-2018 02:18 AM
06-24-2018 02:44 AM
App load ID: CP7925G-1.2.8.4.LOADS
WLAN Driver ID: 1.0.0.55
WLANFirmware ID: 4.4.6.1.1
06-24-2018 09:20 AM
@saleem pc wrote:
App load ID: CP7925G-1.2.8.4.LOADS
Whao! 1.2(8)???? Wow! That's super-duper OLD.
Upgrade the firmware. The roaming of the phone didn't improve until 1.3(4) (and later). So upgrade to the latest version.
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