I have customer reports related to wireless access disconection. By enabling a debug on de WLC we catched the following information ( see attachment)
In addition, WLC is recording the following message
Wed Aug 19 14:41:47 2020--Client Authenticated: MAC Address:a4:83:e7:27:ef:2a base Radio MAC:08:4f:a9:e2:78:a0 Slot: 1 User Name:avazquez IP Addr:10.10.46.11 SSID:CENCOR-Voice
Wed Aug 19 14:41:31 2020--RADIUS server 10.10.180.58:1813 failed to respond to request (ID 39) for client a4:83:e7:27:ef:2a / user 'avazquez'
Wed Aug 19 14:41:26 2020--Client Authenticated: MAC Address:a4:83:e7:27:ef:2a base Radio MAC:5c:5a:c7:bc:64:80 Slot: 1 User Name:avazquez IP Addr:10.10.46.11 SSID:CENCOR-Voice
Wed Aug 19 14:41:20 2020--Client Association: Client MAC:a4:83:e7:27:ef:2a Base Radio MAC :5c:5a:c7:bc:64:80 Slot: 1 User Name:avazquez IP Addr: unknown
Wed Aug 19 14:41:00 2020--Client Disassociated: MACAddress:a4:83:e7:27:ef:2a Base Radio MAC:5c:5a:c7:bc:64:80 Slot: 1 User Name: avazquez, Ip Address: 10.10.45.20 Reason:Un-specified reason ReasonCode: 1 TxPkts: 0l TxBytes: 0l RxPkts: 0l RxBytes: 0l
Wed Aug 19 14:41:00 2020--Client Deauthenticated: MACAddress:a4:83:e7:27:ef:2a Base Radio MAC:5c:5a:c7:bc:64:80 Slot: 1 User Name: avazquez Ip Address: 10.10.45.20 Reason:Un-specified reason ReasonCode: 1
Wed Aug 19 14:41:00 2020--Client Disassociated: MACAddress:a4:83:e7:27:ef:2a Base Radio MAC:5c:5a:c7:bc:64:80 Slot: 1 User Name: avazquez, Ip Address: 10.10.45.20 Reason:Un-specified reason ReasonCode: 1 TxPkts: 0l TxBytes: 0l RxPkts: 0l RxBytes: 0l
Wed Aug 19 14:41:00 2020--Client Disassociated: MACAddress:a4:83:e7:27:ef:2a Base Radio MAC:5c:5a:c7:bc:64:80 Slot: 1 User Name: avazquez, Ip Address: 10.10.45.20 Reason:Un-specified reason ReasonCode: 1
Do you have any idea, what could be happening?
Thanks for your support
