WLC 5508 7.3 management interface access to GUI

[Ilya Geraskin]

Hi,

I have faced with the strange issue.

After I've upgraded software to the v7.3 and applied AP-SSO it made imposible to access the controller's gui via Service-port. So we tried to access it by management-port, but there is some problem too. It is not working from another subnets. But default gateway on management vlan is set correctly and I even tried to turn of all acl's on switch. WLC is only accessible from the same network. But at the same time wlc is replying on ping fine.

All other protocols cannot connect to the controller.

Has anybody faced with the same issue?

[Scott Fella]

Your running the WLC in HA, so have you tried to disable HA and enable it to see if that fixes it or remove it in HA and see if its HA that's the issue or something else?

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[Ilya Geraskin]

Hi Scott,

It's not to easy to disable HA cause network downtime and it can't solve the main problem. Need to have HA enabled.

[Scott Fella]

Well that's kind of tough then. Did it just start happening or was it like this when you went live? Maybe post your config so we can review.

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