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WLC 5508 - Cannot reset to defaults, shows 'Launch Failed'

laneb2250
Level 1
Level 1

Good day, fellow techies,

 

This is a new one to me. I have a 5508 WLC which I'm attempting to do a factory reset on. I can get into the boot menu OK, but when I select option '4' to 'Clear Configuration,' the unit says 'Launching,' waits a few seconds, then says 'Launch Failed' and goes back to the boot menu options.

 

The same thing happens when I try the options to 'Manage images manually' or 'Format Flash.' It says 'Launching,' waits a few seconds, then says 'Launch Failed' and goes back to the menu.

 

Is there some internal 'hardware' reset I can do which will get the unit back to its senses?

 

Thanks much!

 

1 Reply 1

laneb2250
Level 1
Level 1

Never mind! Got it solved. Entering 'Recover-Config' (case-sensitive, without the quotes) got it started. Don't know why that didn't work the first time...

 

Thanks, sorry for the confusion.

 

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