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WLC 5520 & 5508 issues with MacBook Airs and Apple TV's

RossSnyder7296
Level 1
Level 1

We are a school district with two WLC’s 5520 & 5508. Our district has 10 schools and our staff use MacBook Airs and iPads for elementary students and some other staff and students. We have been adding Apple TV’s too many of our classrooms for teachers to screen mirror the MacBook’s. The staff are having issues when mirroring the screen from their MacBook’s to the Apple TV’s. What we see happening is that the MacBook’s wireless will disconnect but the screen mirroring stays working thru Bluetooth. The only way to get the wireless back is to stop the screen mirroring. We screen mirror to the Apple TV’s thru Bluetooth and we do not use wireless or an Ethernet cables to the Apple TV’s.

4 Replies 4

This sounds more like an Apple/update issue if it only disconnects when doing the screen share. I don't see how this could be anything with the WLCs.

marce1000
VIP
VIP

 

 - You may do some client(mac) debugging , have it analyzed with :

            https://cway.cisco.com/tools/WirelessDebugAnalyzer/

 M.

                   



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Sorry, could you please explain what debugging I would need to do and possibly how it is done? I would like to use the WiFi analyzer.

 

 - FYI : https://www.cisco.com/c/en/us/support/docs/wireless/aironet-1200-series/100260-wlc-debug-client.html

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
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